# Administratior - Womens health

> NHS job listing from Job Clerk for The Princess Alexandra Hospital NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administratior-womens-health/eaadbec3-9ea2-49bc-bfc7-054d7b907c67
- **Markdown:** https://www.jobclerk.com/job/administratior-womens-health/eaadbec3-9ea2-49bc-bfc7-054d7b907c67.md

## Summary

- **Status:** Live
- **Employer:** The Princess Alexandra Hospital NHS Trust
- **Location:** The Princess Alexandra Hospital
- **Workplace type:** onsite
- **Grade:** Band 2
- **Salary:** £25272.00
- **Contract type:** Fixed-Term
- **Employment type:** Full-time
- **Closing date:** 2026-10-09T23:59:00.000Z
- **Posted:** 2026-09-25T14:18:16.009Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9292-26-0407
- **Application URL:** https://careers.pah.nhs.uk/Job/JobDetail?jobid=1066&source=JobtrainNHSJobs
- **Employer website:** https://www.pah.nhs.uk

## Job Content

### Job summary

The post holder will provide efficient, effective and flexible administrative and administrative support across the Women's Health Service. Working as part of the multidisciplinary team, the role will support the delivery of high-quality patient care by undertaking a wide range of administrative duties and providing cross-cover across Women's Health services as required. The post holder will work across a variety of outpatient and inpatient areas, including Antenatal Clinic, Colposcopy, Hysteroscopy, Rapid Access Gynaecology Clinics, Early Pregnancy Unit (EPU), Antenatal/postnatal Wards and other Women's Health services. The role will involve providing reception cover, managing patient appointments, maintaining accurate records, processing referrals, handling telephone enquiries and supporting the day-to-day operational running of the service. The post holder will be expected to work flexibly to provide administrative support where service demand requires, ensuring continuity of service during periods of annual leave, sickness absence, vacancies and peak activity. They will act as a first point of contact for patients, relatives and healthcare professionals, providing a professional, courteous and sensitive service at all times.

### Main duties of the job

Key responsibilities include: Providing reception and administrative support across all Women's Health services. Booking, cancelling and rescheduling patient appointments using Trust systems. Managing patient records and ensuring information is accurately entered onto electronic systems (Alex Health/Somerset/Infoflex etc). Processing referrals, clinic outcomes, correspondence and scanning documentation. Handling telephone and face-to-face enquiries from patients, relatives and healthcare professionals. Supporting Antenatal, Colposcopy, Hysteroscopy, Rapid Access Gynaecology, Early Pregnancy Unit and antenatal/postnatal Ward services. Assisting with clinic preparation, appointment management and patient pathway administration. Maintaining confidentiality and complying with Trust policies, procedures and information governance requirements. Providing cross-cover and administrative support throughout Women's Health Services as required to maintain safe and effective service delivery. The post holder will be required to work collaboratively with clinical and administrative colleagues to ensure that Women's Health services operate efficiently and provide a positive patient experience. Any other clerical duties within the Womens Health Unit as required by the Assistant Service Delivery Manager/Service Delivery Manager - Family and Womens Health Services to ensure the smooth running of the Department.

### About us

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to care for the communities of West Essex, delivering safe, compassionate, and high-quality services. We are part of the Neighbourhood Wave; a national programme thats changing how care is delivered by focusing on prevention, early support, and more joined-up services across health, social care, and the voluntary sector. This means were working more closely with local partners to bring care closer to home and support people to live healthier, more independent lives. Were a supportive and inclusive organisation that values its people. We offer development opportunities, flexible working, and a strong focus on wellbeing. As a Disability Confident and equal opportunities employer, we welcome applicants from all backgrounds and experiences. Join us and help shape the future of care in West Essex.

### Details

- Date posted: 25 September 2026
- Pay scheme: Agenda for change
- Band: Band 2
- Salary: £25,272 a year
- Contract: Fixed term
- Duration: 12 months
- Working pattern: Full-time
- Reference number: 001058
- Job locations: The Princess Alexandra Hospital, Harlow, Essex, CM20 1QX, United Kingdom

### Job responsibilities

Job overview

The post holder will provide efficient, effective and flexible administrative and administrative support across the Women's Health Service. Working as part of the multidisciplinary team, the role will support the delivery of high-quality patient care by undertaking a wide range of administrative duties and providing cross-cover across Women's Health services as required.

The post holder will work across a variety of outpatient and inpatient areas, including Antenatal Clinic, Colposcopy, Hysteroscopy, Rapid Access Gynaecology Clinics, Early Pregnancy Unit (EPU), Antenatal/postnatal Wards and other Women's Health services. The role will involve providing reception cover, managing patient appointments, maintaining accurate records, processing referrals, handling telephone enquiries and supporting the day-to-day operational running of the service.

The post holder will be expected to work flexibly to provide administrative support where service demand requires, ensuring continuity of service during periods of annual leave, sickness absence, vacancies and peak activity. They will act as a first point of contact for patients, relatives and healthcare professionals, providing a professional, courteous and sensitive service at all times.

Main duties of the job

Key responsibilities include:

- Providing reception and administrative support across all Women's Health services.
- Booking, cancelling and rescheduling patient appointments using Trust systems.
- Managing patient records and ensuring information is accurately entered onto electronic systems (Alex Health/Somerset/Infoflex etc).
- Processing referrals, clinic outcomes, correspondence and scanning documentation.
- Handling telephone and face-to-face enquiries from patients, relatives and healthcare professionals.
- Supporting Antenatal, Colposcopy, Hysteroscopy, Rapid Access Gynaecology, Early Pregnancy Unit and antenatal/postnatal Ward services.
- Assisting with clinic preparation, appointment management and patient pathway administration.
- Maintaining confidentiality and complying with Trust policies, procedures and information governance requirements.
- Providing cross-cover and administrative support throughout Women's Health Services as required to maintain safe and effective service delivery.

The post holder will be required to work collaboratively with clinical and administrative colleagues to ensure that Women's Health services operate efficiently and provide a positive patient experience.

Any other clerical duties within the Women’s Health Unit as required by the Assistant Service Delivery Manager/Service Delivery Manager - Family and Womens Health Services to ensure the smooth running of the Department.

The Princess Alexandra Hospital NHS Trust (PAHT) is proud to serve the communities of West Essex, providing safe, compassionate, and high-quality healthcare services. As part of the national Neighbourhood Health Programme, we are transforming the way care is delivered by working closely with health, social care, local authority, and voluntary sector partners to provide more joined-up, proactive care closer to home.

Women's Health Services at PAHT provide a wide range of specialist services, including Antenatal Care, Colposcopy, Hysteroscopy, Rapid Access Gynaecology Clinics, Early Pregnancy Unit (EPU), Antenatal/postnatal Inpatient Services, and Cancer Pathway Support. Our dedicated teams work together to deliver excellent patient-centred care in a supportive and compassionate environment.

We are committed to creating an inclusive workplace where all staff feel valued, respected, and supported. We offer flexible working opportunities, access to learning and development programmes, and a strong focus on staff wellbeing. As a Disability Confident and Equal Opportunities Employer, we welcome applications from people of all backgrounds and experiences.

Join our Women's Health team and play an important role in supporting the delivery of high-quality care for women and their families across West Essex.

## Person Specification

### Experience

**Essential**

- Previous clerical experience
- Customer Service Experience

### Trust values

**Essential**

- Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts
- Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both
- Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

### Personal qualities

**Essential**

- Attention to detail when inputting data
- Enthusiasm and ability to work under pressure.
- Good organisational and management skills.

### Skills and knowledge

**Essential**

- IT literate
- Good Communication skills

### Education and qualifications

**Essential**

- Maths, English GCSE grade 4 or above

**Desirable**

- NVQ Level 3 in administration or equivalent

## Documents

- [Administrator - Women’s Health Services (DOCX, KB)](https://careers.pah.nhs.uk/Job/GetJobAdvertDocument?Id=1827&JobId=1066)

## Agent Notes

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