# Administration Support Manager > NHS job listing from Job Clerk for Cwm Taf Morgannwg University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administration-support-manager/eace483e-6f6b-40d0-b773-2456b06303b7 - **Markdown:** https://www.jobclerk.com/job/administration-support-manager/eace483e-6f6b-40d0-b773-2456b06303b7.md ## Summary - **Status:** Live - **Employer:** Cwm Taf Morgannwg University Health Board - **Location:** Ynysmeurig House - **Workplace type:** onsite - **Profession:** Support role (discipline unspecified) - **Salary:** £32557.00 to £39631.00 - **Contract type:** Permanent - **Employment type:** Part time - 18.75 hours per week (Monday to Friday 9.00am to 12.45pm) - **Closing date:** 2026-10-14T22:59:00.000Z - **Posted:** 2026-09-30T13:57:21.314Z - **Source information URL:** https://www.healthjobsuk.com/job/-v7928976 - **Application URL:** https://apps.trac.jobs/job-advert/7928976?ShowJobAdvert=&feedid=9002 - **Employer website:** https://ctmuhb.nhs.wales ## Job Content ### Job overview We are seeking a part time Administration Support Manager to lead and coordinate administrative services within the Directorate. Working closely with the Directorate Management Team, you will ensure effective day-to-day operations, support service delivery and help maintain high standards of patient care. Key responsibilities include supervising the administrative management of junior medical staff, coordinating rotas and ensuring appropriate staffing cover is in place. You will line manage administrative staff, oversee annual leave and sickness absence processes, and ensure policies are applied consistently to maintain a safe and effective service. You will support the delivery of performance targets, contribute to service improvement initiatives, manage resources effectively and help develop patient-focused pathways that enhance the patient experience. The successful candidate will be an experienced administrator with strong organisational, leadership and communication skills, able to work independently, use initiative and manage competing priorities within a busy healthcare environment. Previous experience of staff management, rota coordination and operational administration is desirable. ### Main duties of the job Authorised signatory for travel and meeting expenses of staff within own area of responsibility. Be responsible for dealing with and resolving issues relating to offices, administrative resources, staffing and workload. Analyse business information and identify possible areas for service improvement. Facilitate regular specialty meetings, chairing when appropriate, ensuring appropriate administration (i.e. minute taking and booking of room). Maximise efficiency of clinical activity e.g. outpatient sessions, diagnostic clinics, hot clinics etc. co-ordinating with clinical colleagues and all relevant departments. In discussion with clinical colleagues, maximise capacity to support delivery of NHS Wales Performance Framework targets. Where additional hours needed, maximise use of additional duty hours before escalating to agency staff, working to capped rates as far as possible. Work with the Directorate Management Team to resolve capacity issues, liaising with consultants and other departments. Provide the day-to-day operational lead with regards to the ongoing delivery of NHS Wales Performance Framework and Local Authority Performance targets monitoring, reporting activity and waiting list information (capacity and demand) on a weekly basis, reviewing and validating data to ensure its accuracy. ### Detailed job description and main responsibilities This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isn’t ‘fluency’, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to use Welsh in routine workplace situations, such as greeting customers, answering calls, responding to routine enquiries, providing information, arranging appointments and taking messages. Have a look at our ‘Croeso Candidate’ booklet below for more information. If you have these Welsh language skills, please apply. You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac. ### Applicant requirements Welsh language skills are desirable ## Person Specification ### Other **Essential** - Able to travelling a timely manner to attend meetings, and carry out the role in other UHB locations ### Values **Essential** - Promote and uphold the values and behaviours of Cwm Taf Morgannwg University Health Board ### Experience **Essential** - Experience of previous management or supervision of staff **Desirable** - Previous experience within NHS - Previous experience of dealing with medical staff including managing medical rotas. ### Aptitude and Abilities **Essential** - Excellent organisational and prioritisation skills. - Excellent IT skills with ability to use a range of packages - Effective written communication skills. - Effective communication and presentation skills to all levels of staff. - Flexible, open and approachable - Effective interpersonal skills with the ability to deal with people, face to face - Ability to work as part of a multi-disciplinary team participating in highly complex decisions - Ability to problem solve quickly and apply lateral thinking - Ability to work under constant pressure in a busy environment - Able to analyse complex information and present it in an accessible format, highlighting key issues. **Desirable** - Welsh language speaking/listening skills at Level 3 or above - Evidence of managing small scale projects ### Education/Qualifications **Essential** - Educated to Degree level in relevant subject or equivalent level of skills, knowledge and/or experience of working at this level. - Knowledge of administrative procedures and organisational policies **Desirable** - Evidence of recent Management qualification - Knowledge of NHS Wales Performance Framework targets ## Documents - [jdps english (pdf, 418.8kb)](https://www.healthjobsuk.com/documents?vdoc=10657244) - [sdmp cymraeg (pdf, 445.5kb)](https://www.healthjobsuk.com/documents?vdoc=10657246) - [oh form - ig ffurflen (docx, 102.7kb)](https://www.healthjobsuk.com/documents?vdoc=10657247) - [welsh language guidance (pdf, 300.8kb)](https://www.healthjobsuk.com/documents?edoc=2974) - [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2845) - [ctmuhb staff benefits guide 2026 (pdf, 1.5mb)](https://www.healthjobsuk.com/documents?edoc=3057) - [ctmuhb staff benefits guide 2026 (pdf, 529.1kb)](https://www.healthjobsuk.com/documents?edoc=3058) - [nwssp recruitment services privacy notice (pdf, 404.2kb)](https://www.healthjobsuk.com/documents?edoc=1634) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.