# Administration Officer > NHS job listing from Job Clerk for Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administration-officer/faf4ecf0-8d7e-424f-9efc-9e72a2b8531a - **Markdown:** https://www.jobclerk.com/job/administration-officer/faf4ecf0-8d7e-424f-9efc-9e72a2b8531a.md ## Summary - **Status:** Live - **Employer:** Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust - **Location:** St Nicholas Hospital - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday to Friday 9am to 5pm) - **Closing date:** 2026-09-10T22:59:00.000Z - **Posted:** 2026-08-27T08:21:00.411Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Wallsend/Cumbria_Northumberland_Tyne_Wear_NHS_Foundation_Trust/Administration/Administration-v8252921 - **Application URL:** https://apps.trac.jobs/job-advert/8252921?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cntw.nhs.uk ## Job Content ### Job overview An opportunity has arisen for to join the North Tyneside Recovery Partnership, based at the Customer First Centre, The Forum in Wallsend. Applicants should have previous experience of working in an admin role and hold excellent typing, IT skills and customer service skills, be resilient and understanding of complex and difficult service user group. Applicants will be expected to participate in rota cover for late clinic on Wednesdays as required. Applicants will need to demonstrate excellent organisational and communication skills and show a high level of accuracy and attention to detail. ### Main duties of the job The post holders will provide full admin support to the North Tyneside Recovery Partnership multi-disciplinary team and partners. Main duties will include: - Reception meet & greet - Call handling - Detailed minute taking skills - Printing of prescriptions - Updating the National Drug Treatment Monitoring System (NDTMS) accurately and in a timely manner - Supporting covering other areas as required - Care, compassion and resilience in dealing with complex service users - The post holder will also undertake additional duties such as ordering supplies, requesting repairs and updating rotas and duty sheets. This list is not exhaustive ### Detailed job description and main responsibilities The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working knowledge of office procedures including IT skills. You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted. Please get in touch – we look forward to hearing from you. Please find attached job description for full details. Advertising date : 27th August 2026 Closing date : 10th September 2026 We welcome your application. Please note - this vacancy may close early once a suitable number of applications are received. ## Person Specification ### Skills and Competencies **Essential** - Excellent communication and interpersonal skills - Note taking skills - Good organisational and planning skills using own initiative - Ability to uphold confidentiality at all times **Desirable** - Shorthand skills ### Knowledge and Experience **Essential** - Working knowledge of Microsoft applications including Outlook, Word and Excel - Ability to maintain and update patient information database(s) - Good working knowledge of office procedures - Previous secretarial experience - Ability to prioritise and plan own workload - Knowledge of NHS Policies and Procedures **Desirable** - Experience in processing CPA, Mental Health Act and Safeguarding documentation - Experience using stock ordering systems and petty cash systems - Experience of working with medical records filing systems ### Education and Qualifications **Essential** - Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent) - Audio Typing Qualification or demonstrable equivalent experience - Good level of education to O-level/GCSE or equivalent in English Language **Desirable** - NVQ Level 3 Level 3 in Customer Care (or equivalent)2 ## Documents - [job description (pdf, 463.3kb)](https://www.healthjobsuk.com/documents?vdoc=10570240) - [tips on how to complete your application (pdf, 171.4kb)](https://www.healthjobsuk.com/documents?edoc=1209) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.