# Administration Officer

> NHS job listing from Job Clerk for Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administration-officer/ced1a827-1461-4a9f-b0c9-fd235a373c67
- **Markdown:** https://www.jobclerk.com/job/administration-officer/ced1a827-1461-4a9f-b0c9-fd235a373c67.md

## Summary

- **Status:** Live
- **Employer:** Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
- **Location:** St Nicholas Hospital
- **Workplace type:** onsite
- **Profession:** Administrator
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 pro rata per annum
- **Contract type:** Permanent
- **Employment type:** Part time - 15 hours per week (Working 9am - 2pm Monday, Wednesday and Friday)
- **Closing date:** 2026-09-10T22:59:00.000Z
- **Posted:** 2026-08-27T08:10:41.146Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Newcastle_Upon_Tyne/Cumbria_Northumberland_Tyne_Wear_NHS_Foundation_Trust/Administrative/Administrative-v8250317
- **Application URL:** https://apps.trac.jobs/job-advert/8250317?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.cntw.nhs.uk

## Job Content

### Job overview

Applications are invited from suitably qualified and experienced administrative candidates to join the North East Mental Health and Deafness Service, based at Ashgrove on the grounds of St Nicholas Hospital in Gosforth.

The Mental Health and Deafness service is a small regional service covering the whole of the North East and North Cumbria, working with people who are deaf, who mainly use British Sign Language to communicate and who have mental health problems. The Service works with secondary care professionals to provide specialist assessment and support for mental health needs.

### Main duties of the job

The main duties of the role will be:

- Experience of working in a secretarial or administrator role.
- Fast, accurate typing and note-taking skills are essential.
- Excellent interpersonal communication skills, both written and verbal.
- A good understanding of patient information system would be beneficial, however training will be provided.
- Good working knowledge of Microsoft Office packages.
- An awareness of Deaf culture and Level 1 British Sign Language would be an advantage however, full training on Deaf culture will be provided

### Detailed job description and main responsibilities

The ideal candidate should have excellent communication, customer service and organisational skills, as well as a working knowledge of office procedures including IT skills.

You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.

Please get in touch – we look forward to hearing from you.

Please find attached job description for full details.

Advertising date : 27th August 2026

Closing date : 10th September 2026

We welcome your application.

Please note - this vacancy may close early once a suitable number of applications are received.

## Person Specification

### Skills and Knowledge

**Essential**

- Excellent interpersonal skills, both written and verbal
- Note taking skills
- Good organisational and planning skills

**Desirable**

- Shorthand skills

### Knowledge and Experience

**Essential**

- Knowledge of NHS Policies and Procedures
- Working knowledge of Microsoft applications, including e-mail communication
- Ability to maintain and update Patient Information Systems e.g. RiO
- Good working knowledge of office procedures
- Previous secretarial/clerical experience
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload

**Desirable**

- Experience in processing CPA, Mental Health Act and Safeguarding documentation
- Experience using stock ordering systems and petty cash systems
- Experience of working with medical records filing systems

### Education and Qualifications

**Essential**

- Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent)
- Audio Typing qualification or demonstrable equivalent experience
- General level of education to O-Level/ GCSE or equivalent

**Desirable**

- NVQ Level 3 Level 3 in Customer Care (or equivalent)

## Documents

- [job description (pdf, 463.3kb)](https://www.healthjobsuk.com/documents?vdoc=10570296)
- [employee benefits (pdf, 922.8kb)](https://www.healthjobsuk.com/documents?edoc=2167)
- [interview guarantee scheme (pdf, 127.3kb)](https://www.healthjobsuk.com/documents?edoc=1211)
- [tips on how to complete your application (pdf, 171.4kb)](https://www.healthjobsuk.com/documents?edoc=1209)
- [reference guidelines for applicants - please read (pdf, 20.0kb)](https://www.healthjobsuk.com/documents?edoc=1210)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.