# Administration Officer

> NHS job listing from Job Clerk for Sheffield Teaching Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administration-officer/8a2d8826-2159-4f59-acb3-11c20eb7f165
- **Markdown:** https://www.jobclerk.com/job/administration-officer/8a2d8826-2159-4f59-acb3-11c20eb7f165.md

## Summary

- **Status:** Live
- **Employer:** Sheffield Teaching Hospitals NHS Foundation Trust
- **Location:** Northern General Hospital
- **Workplace type:** onsite
- **Profession:** Administrator
- **Grade:** Band 2
- **Salary:** £25,272 pa/pro rata for part time staff
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (4 days 8am-6pm)
- **Closing date:** 2026-10-07T22:59:00.000Z
- **Posted:** 2026-10-01T14:31:07.453Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Sheffield/Sheffield_Teaching_Hospitals_NHS_Foundation_Trust/Administration/Administration-v8337324
- **Application URL:** https://apps.trac.jobs/job-advert/8337324?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sth.nhs.uk

## Job Content

### Job overview

Applications are invited from motivated individuals who will be able to provide a flexible, efficient and effective administration service to the busy, varied and interesting Diagnostic Cardiology Unit at our NGH and RHH sites, our departmental contact centre based at RHH and Community locations.

Working Hours and Pattern: 37.5 hours per week, 4 longer days 8.00am- 6.00pm across all sites.

### Main duties of the job

Our Administration Team work on a rota basis providing a high quality service to all our patients. This ranges from accurately processing the initial referral through the various IT systems, to arranging the appointment, to helping any patient that contacts DCU via our busy contact centre, to greeting the patients in a warm, friendly yet professional manner at any of our reception desks.

We support all the clinical services with their administration needs and are looking for individuals that are extremely adaptable and flexible as working locations and duties can vary considerably from day to day. The ability to be comfortable in both patient facing and back office environments is essential.

We are seeking strong and confident IT skills as we use several different systems in order to fulfil all the requirements of this post.

### Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria and person specification.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Experience

**Essential**

- Experience of working within an office environment
- Experience of working in a public facing role.

**Desirable**

- Relevant experience within the NHS

### Further Training

**Essential**

- Knowledge of / experience of using information and/or customer service systems.
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word.

**Desirable**

- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne/IMPAX/Connect (area specific software)

### Skills and Knowledge

**Essential**

- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels.
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development

### Education and Qualifications

**Essential**

- GCSE at Grade 4/C in English and Maths (or equivalent qualifications) or equivalent experience

**Desirable**

- NVQ Level II in Business Administration / Customer Service / IT or equivalent qualification/experience

## Documents

- [staff benefits (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=2420)
- [job description (pdf, 272.4kb)](https://www.healthjobsuk.com/documents?vdoc=10661122)
- [person specification (pdf, 168.6kb)](https://www.healthjobsuk.com/documents?vdoc=10661123)
- [information for candidates (pdf, 496.3kb)](https://www.healthjobsuk.com/documents?edoc=2162)
- [applicants - how we use your information (pdf, 87.4kb)](https://www.healthjobsuk.com/documents?edoc=2165)
- [getting to work at sheffield teaching hospitals (pdf, 212.3kb)](https://www.healthjobsuk.com/documents?edoc=2163)
- [policy statement on the recruitment of ex-offenders (pdf, 124.0kb)](https://www.healthjobsuk.com/documents?edoc=2211)
- [a guide to using artificial intelligence and with your personal statement (pdf, 163.6kb)](https://www.healthjobsuk.com/documents?edoc=2894)
- [candidate application best practice guide - please read before completing your application (pdf, 304.4kb)](https://www.healthjobsuk.com/documents?edoc=2161)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
