# Administration Officer > NHS job listing from Job Clerk for Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administration-officer/7b813ad6-b663-4c5e-a68a-7900ab147267 - **Markdown:** https://www.jobclerk.com/job/administration-officer/7b813ad6-b663-4c5e-a68a-7900ab147267.md ## Summary - **Status:** Live - **Employer:** Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust - **Location:** Monkwearmouth Hospital - **Workplace type:** onsite - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 pro rata per annum - **Contract type:** 12 months (12 Month Fixed Term Maternity Leave Cover) - **Employment type:** Part time - 22.5 hours per week (Wednesday, Thursday and Friday 8:00am to 16:00pm) - **Closing date:** 2026-09-01T22:59:00.000Z - **Posted:** 2026-08-18T08:00:36.748Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Sunderland/Cumbria_Northumberland_Tyne_Wear_NHS_Foundation_Trust/Administration/Administration-v8199007 - **Application URL:** https://apps.trac.jobs/job-advert/8199007?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cntw.nhs.uk ## Job Content ### Job overview Applications are invited from suitably qualified and experienced candidates for a full-time Administration Officer to work at Older Adult Inpatient Services at Monkwearmouth Hospital, Sunderland. This is a very busy service and the post-holder will work as part of an admin team which supports the multi-disciplinary clinical teams across the wards. Duties will include processing admin support to the service, maintaining an electronic patient record system, maintaining spreadsheets, diary management, typing clinical letters and reports and minuting meetings electronically, including live typing and screen sharing, as well as other general office duties. A proven high level of organisational and excellent communication skills, both written and verbal, along with extensive experience of Microsoft packages are required. The post holder must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone and carry out duties as assigned to them by the Administration Manager and Medical Secretaries to ensure a comprehensive, high quality administrative service is delivered at all times. Candidates must be adaptable, work well as a team and provide a positive patient experience which are essential skills for the role of Administration Officer. This is a fixed term part-time post 22.5 hours per week working Wednesday, Thursday and Friday 8am to 4pm. ### Main duties of the job Candidates will be responsible for administrative functions and must have demonstrable recent 12 month experience including, but not limited, to the following: (see job description for further information): - Experience working in a customer / patient focused environment (face to face and telephone) - Administrative/Secretarial experience - General administrative duties - Fast, accurate typing/keyboard skills - Typing and formatting letters and reports - Electronic minute taking experience, including live typing and screen sharing - Diary Management - Ability to change tasks and support different wards at short notice - Ability to support reception areas when needed - The post holder will be expected to demonstrate flexibility in the role - The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role - You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted. ### Detailed job description and main responsibilities Please find attached job description for full details. Advertising date : 18th August 2026 Closing date : 1st September 2026 We welcome your application. Please note - this vacancy may close early once a suitable number of applications are received. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Skills and Competencies **Essential** - Excellent communication and interpersonal skills, both verbal and written - Minute taking skills - Good organisational and planning skills **Desirable** - Shorthand skills ### Knowledge and Experience **Essential** - Knowledge of NHS Policies and Procedures - Working knowledge of Microsoft applications, including Word, Outlook and Excel - Ability to maintain and update Patient Information Systems e.g. RiO - Good working knowledge of office procedures - Previous secretarial/clerical experience - Ability to uphold confidentiality at all times - Able to prioritise and plan own workload **Desirable** - Experience in processing CPA, Mental Health Act and Safeguarding documentation - Experience using stock ordering systems and petty cash systems - Experience of working with medical records filing systems ### Education and Qualification **Essential** - Word-processing skills at Level 3 (OCR/RSA Level 3 or equivalent qualification and/or demonstrable relevant experience) eg; NVQ Level 3 Level 3 in Business Administration (or equivalent) - Audio Typing qualification or demonstrable equivalent experience - General level of education to O-Level/ GCSE or equivalent **Desirable** - NVQ Level 3 Level 3 in Customer Care (or equivalent) ### Role/Team specific requirements **Essential** - Flexible attitude to cope with fluctuating workloads and the occasional requirement to cover other areas in cases of staff absence ## Documents - [job description (pdf, 463.3kb)](https://www.healthjobsuk.com/documents?vdoc=10545802) - [employee benefits (pdf, 922.8kb)](https://www.healthjobsuk.com/documents?edoc=2167) - [interview guarantee scheme (pdf, 127.3kb)](https://www.healthjobsuk.com/documents?edoc=1211) - [tips on how to complete your application (pdf, 171.4kb)](https://www.healthjobsuk.com/documents?edoc=1209) - [reference guidelines for applicants - please read (pdf, 20.0kb)](https://www.healthjobsuk.com/documents?edoc=1210) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.