# Administration Officer > NHS job listing from Job Clerk for Black Country Healthcare NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administration-officer/60e2328d-f915-4617-9608-72c43fd47c94 - **Markdown:** https://www.jobclerk.com/job/administration-officer/60e2328d-f915-4617-9608-72c43fd47c94.md ## Summary - **Status:** Live - **Employer:** Black Country Healthcare NHS Foundation Trust - **Location:** Bushey Fields Hospital - **Workplace type:** onsite - **Profession:** Administrator - **Grade:** Band 3 - **Salary:** £25760.00 to £27476.00 - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-29T08:00:00.000Z - **Posted:** 2026-10-15T15:04:04.167Z - **Source information URL:** https://www.healthjobsuk.com/job/-v8358787 - **Application URL:** https://apps.trac.jobs/job-advert/8358787?ShowJobAdvert=&feedid=9002 - **Employer website:** https://blackcountryhealthcare.nhs.uk ## Job Content ### Job overview An exciting opportunity has become available for an Administration Officer to work as part of the Forensic Community Team within Learning Disabilities Services located at Jack Judge House, Oldbury. The successful candidate will support clinical services in providing efficient administration resources to safely manage the daily team admin requirements with a patient centred approach. Provide comprehensive administrative support across various disciplines , creating correspondence to support clinical services to enable them to function safely, efficiently and effectively. All duties outlined are appropriate to the grade and the actual duties will be determined by the individual service/team. ### Main duties of the job The post holder will provide secretarial and administrative support to the Forensic Community Team acting as first point of contact into the service. You will be expected to exercise judgement and initiative to prioritise and co-ordinate your own workload, In addition to general administration and secretarial duties the post-holder will be required to attend multidisciplinary team meetings and book and/or cancel appointments as required. You will be required to use various computerised systems, e.g. Microsoft Office, Outlook and RIO appointment system (training will be provided). ### Detailed job description and main responsibilities Act as a point of reference for incoming telephone queries, taking appropriate action personally or redirecting as necessary. Produce, reports and letters in accordance with Division guidelines. Carry out general administrative and clerical functions including photocopying, filing paper and electronically as required. Process the client referral system and associated paperwork in accordance with departmental systems. Maintain effective and efficient departmental systems and office procedures including adequate supplies of departmental forms/leaflets and stationery requirements. Maintain effective diary management as required by management. Process incoming/outgoing post, taking appropriate action as necessary. Maintain an efficient filing and records system, encompassing medical secretarial services. Collate statistical information and prepare returns appropriate to grade as required by management. Arrange and attend formal and team meetings to take notes, produce minutes, draft agendas and ensure members receive agendas and relevant enclosures on time. Provide general support to the meetings and ensure all arrangements for facilities are made. Undertake the administrative tasks of ordering of supplies and services including the submission of works tickets and urgent requests for maintenance/estates, where appropriate under the direction of the Line Manager. To supervise and mentor staff on Band 2 and below with support guidance from Line Manager. ## Person Specification ### Essential **Essential** - Good standard of education / 5 GCSE’s or equivalent qualification GCSE English grade A to C - Word processing / typing at RSA/OCR Level II (or equivalent level / demonstrable experience) - Significant experience of working in an office environment - Knowledge of computer packages including MS Office and keyboard skills. **Desirable** - Experience of working in a healthcare environment - Ability to prioritise own workload and work to deadlines. ## Documents - [administration officer - fct (pdf, 642.3kb)](https://www.healthjobsuk.com/documents?vdoc=10685223) - [bchft anti racist declaration (pdf, 222.8kb)](https://www.healthjobsuk.com/documents?edoc=2381) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.