# Administration Officer

> NHS job listing from Job Clerk for West London NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administration-officer/0117dbc0-b3f0-44fe-9562-41dd7ccc6d0b
- **Markdown:** https://www.jobclerk.com/job/administration-officer/0117dbc0-b3f0-44fe-9562-41dd7ccc6d0b.md

## Summary

- **Status:** Archived / closed
- **Employer:** West London NHS Trust
- **Location:** St Bernard's Hospital
- **Workplace type:** onsite
- **Profession:** Administrative officer
- **Grade:** Band 4
- **Salary:** £33,262 - £36,027 Per Annum Pro Rata Inclusive of Allowances
- **Contract type:** Permanent
- **Employment type:** Part time - 30 hours per week
- **Closing date:** 2026-10-22T22:59:00.000Z
- **Posted:** 2026-10-08T13:46:00.202Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Crowthorne/West_London_NHS_Trust/Administrator/Administrator-v8353513
- **Employer website:** https://www.westlondon.nhs.uk

## Job Content

### Job overview

Broadmoor Hospital

Crowthorne

Berkshire

Administration Officer – Social Work Administrator

Band 4

30 hours per week.

To provide an efficient and timely administration support service to the Head of Forensic Social Work, Social Work Management Team and the Social Workers at Broadmoor Hospital, in line with National and Local Frameworks and Service Level Agreements.

### Main duties of the job

- To provide administrative and secretariat support to the Social Work Team Manager and Head of Forensic Social Work as required.
- To ensure paperwork for Mental Health Tribunals, Pre-admission assessments and new patient admissions are filed and uploaded as per requirements; liaising with internal and external departments/agencies regarding any legal requirements.
- Ensure department databases are kept up to date, ensuring accuracy at all times including Third Party Confidential information and the Risk to Children risk assessments.
- To draft / send responses to applications and correspondence (following approval) regarding carers and volunteer matters.
- To provide a comprehensive administrative and secretarial support to the Social Work Manager and his/her team which includes ensuring that reports, minutes, policies and confidential information, audio typing, general documents and correspondence are typed and sent to the appropriate agency within the agreed timescale.
- To maintain induction manuals and ‘how to’ guides in relation to administrative tasks.
- To support the social work managers in the administration of Child Visiting Procedures including: - preparation, dissemination and administration of Child Visit documentation in line with National Directions and Trust.

### Detailed job description and main responsibilities

The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached.

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

### Applicant requirements

The postholder will have regular contact with vulnerable people and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Skills

**Essential**

- Ability to work autonomously using own initiative
- A high degree of accuracy
- Excellent Audio /copy typing skills
- Fast accurate typing skills – 60wpm
- Experience of diary management
- Experience of organising/taking minutes
- Ability to introduce and maintain efficient office systems.
- Excellent organisational skills and ability to prioritise effectively
- Excellent communication skills (written and verbal).
- Ability to work within a Multidisciplinary Team.
- Ability to work flexibly and to tight deadlines.
- Effective time management techniques

**Desirable**

- Able to demonstrate problem solving skills.

### Knowledge

**Essential**

- Proficient in Microsoft Software (Word, Excel, PowerPoint)
- Knowledge of mental health services
- Basic knowledge of the Data Protection Act and GDPR.

**Desirable**

- Understanding of mental health issues.
- Understanding of medical terminology
- Databases (Microsoft Access or equivalent).
- Trained in the use of RiO or similar electronic patient record system.

### Experience

**Essential**

- A background of secretarial experience
- Audio typing experience
- Experience of Microsoft Office packages
- Accurate data entry
- Experience of organising meetings and taking minutes
- Diary Management

**Desirable**

- Previous experience within an NHS setting at PA to Senior Manager level.
- Experience of working with a range of IT systems (e.g. Intranet, e-mail, databases)

### Qualifications

**Essential**

- Minimum of 5 GCSE or equivalent
- Typing qualification to intermediate level

**Desirable**

- Shorthand / speed writing
- NVQ Level 2-3
- Diploma in administration or business

### Other Requirements

**Essential**

- Able to exercise discretion and maintain confidentiality at all times.
- Able to deal with staff and clients in a courteous, professional and helpful manner.
- Ability to work under pressure.
- Flexible.
- Enthusiastic and willing to learn.
- Proactive.
- Professional presentation.
- Ability to work within professional boundaries

**Desirable**

- Ability to learn new skills
- Team Player
- Methodical approach to tasks

## Documents

- [jd (pdf, 824.3kb)](https://www.healthjobsuk.com/documents?vdoc=10679212)
- [oh requirements (pdf, 304.6kb)](https://www.healthjobsuk.com/documents?edoc=3067)
- [occupational health requirements (pdf, 376.0kb)](https://www.healthjobsuk.com/documents?edoc=3003)

## Agent Notes

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