# Administration Officer - CCC

> NHS job listing from Job Clerk for Essex Partnership University NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administration-officer-ccc/b62020c9-90db-4c5a-839c-72d5805557e5
- **Markdown:** https://www.jobclerk.com/job/administration-officer-ccc/b62020c9-90db-4c5a-839c-72d5805557e5.md

## Summary

- **Status:** Live
- **Employer:** Essex Partnership University NHS Foundation Trust
- **Location:** Rochford Hospital
- **Workplace type:** onsite
- **Profession:** Administrative officer
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum + 5% High Cost Allowance
- **Contract type:** Fixed term: 6 months (Two roles available 37.5 hours permanent / 37.5 hours FTC until 31.3.27)
- **Employment type:** Full time - 37.5 hours per week (Service is covered 7 days per week . 8.00 am - 8.00 pm)
- **Closing date:** 2026-10-23T22:59:00.000Z
- **Posted:** 2026-10-09T10:51:31.355Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Essex/Epping/Essex_Partnership_University_NHS_Foundation_Trust/Community_Services/Community_Services-v8355867
- **Application URL:** https://apps.trac.jobs/job-advert/8355867?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.eput.nhs.uk

## Job Content

### Job overview

### Administration Officer

Care Coordination Centre 37.5 Hours per Week (Full Time) Permanent and Fixed-Term Opportunities Available

Essex Partnership University NHS Foundation Trust (EPUT) is delighted to offer two exciting opportunities to join our Care Coordination Centre (CCC) as an Administration Officer:

- 1 x Permanent Full-Time Post (37.5 hours per week)
- 1 x Fixed-Term Full-Time Post (37.5 hours per week) until 31 March 2027

This is an excellent opportunity to become part of a dynamic and fast-paced team that plays a vital role in supporting the delivery of safe, responsive, and high-quality care to patients across our community services.

### About the Role

As an Administration Officer within the Care Coordination Centre, you will be at the heart of service delivery, helping to ensure that patients receive the right care, at the right time, and in the right place.

The Care Coordination Centre acts as a key point of contact for patients, carers, relatives, healthcare professionals, and partner organisations. You will provide an efficient and professional administrative service while supporting effective communication and coordination across community healthcare services.

### Main duties of the job

The postholder will be responsible for:

- Acting as a central point of contact for calls and referrals into service
- Coordinating care and communicating effectively with clinicians, patients, carers, and partner agencies
- Maintaining accurate and timely records using Trust clinical systems
- Supporting multidisciplinary team working to ensure seamless patient journeys
- Escalating concerns appropriately and contributing to service flow and patient safety
- Providing excellent customer service in a fast‑paced and pressured environment
- Supporting service audits, data collection, and performance monitoring where required

### Detailed job description and main responsibilities

### Essential Criteria

- Excellent communication and interpersonal skills
- Ability to work effectively in a busy, time‑critical environment
- Strong organisational and prioritisation skills
- Confident use of IT systems and electronic patient records
- Ability to work independently and as part of a multidisciplinary team
- Understanding of confidentiality, data protection, and safeguarding principles

## Person Specification

### Knowledge or EPR

**Essential**

- Years Experience

**Desirable**

- Proven knowledge

### Adminstration skills

**Essential**

- Years Experience

**Desirable**

- Knowledge

### Communication Skills

**Essential**

- Years Experience

**Desirable**

- Years Experience

### Working within NHS setting

**Essential**

- Years Experience

**Desirable**

- Work History

### Experience working with MDT

**Essential**

- Years Experience

**Desirable**

- Years Experience

## Documents

- [jd (pdf, 704.5kb)](https://www.healthjobsuk.com/documents?vdoc=10681788)
- [staff benefits (pdf, 152.7kb)](https://www.healthjobsuk.com/documents?edoc=2990)
- [person specification (pdf, 328.6kb)](https://www.healthjobsuk.com/documents?vdoc=10681789)
- [candidate privacy policy (pdf, 336.6kb)](https://www.healthjobsuk.com/documents?edoc=1853)
- [right to work information (pdf, 293.6kb)](https://www.healthjobsuk.com/documents?edoc=2355)
- [values of the nhs pension (pdf, 151.3kb)](https://www.healthjobsuk.com/documents?edoc=2659)
- [why join the nhs pension scheme (pdf, 91.3kb)](https://www.healthjobsuk.com/documents?edoc=1849)
- [employer recognition scheme - gold award (pdf, 27.7kb)](https://www.healthjobsuk.com/documents?edoc=2451)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.