# Administration Manager

> NHS job listing from Job Clerk for Kingston and Richmond NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administration-manager/fe40a91e-db00-4192-b070-ae1548dbd0c5
- **Markdown:** https://www.jobclerk.com/job/administration-manager/fe40a91e-db00-4192-b070-ae1548dbd0c5.md

## Summary

- **Status:** Live
- **Employer:** Kingston and Richmond NHS Foundation Trust
- **Location:** Kingston Hospital
- **Workplace type:** onsite
- **Profession:** Administrative and IT
- **Grade:** Band 5
- **Salary:** £36,943 - £44,900 per annum inclusive of outer London HCAS
- **Contract type:** Fixed term: 12 months (12m FTC or Secondment)
- **Employment type:** 37.5 hours per week (Position is full time, Monday - Friday)
- **Closing date:** 2026-09-09T22:59:00.000Z
- **Posted:** 2026-08-26T09:10:38.167Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Kingston_Upon_Thames/Kingston_Richmond_NHS_Foundation_Trust/Audiology/Audiology-v8255375
- **Application URL:** https://apps.trac.jobs/job-advert/8255375?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.kingstonandrichmond.nhs.uk

## Job Content

### Job overview

The post will be based onsite at Kingston Hospital.

Working as part of the Cluster 4 leadership team (Services include Clinical Haematology & Anti-coagulation, ENT, Oral Surgery and Audiology), the key requirements of the job will be to monitor and support the delivery of key performance targets, to provide support to the senior management team, and to provide Strong line management to the PPC and administration team.

Previous applicants need not apply.

### Main duties of the job

You will be responsible for the management of the administration function across the services.

You will also be expected to assist and lead in formulation and implementation of service policies, service operating procedures and strategies through efficient use of resources. As part of this role you will evaluate and develop processes and systems to ensure a caring, quality service is provided both to service users and staff.

The successful applicant will need to be organised, methodical, have strong leadership, managerial and coaching skills along with a willingness to develop their role, the administration teams and the needs of the services.

A key component of this role, will be the validation of the Patient Tracking Lists (PTLs)

### Detailed job description and main responsibilities

***Please see the attached supporting document/s which contains more information about the role in the job description and person specification***

NB: ensure your supporting statement aligns with the job description and person specification, as your application will be assessed against these criteria.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Skills

**Essential**

- Accurate data entry, typing and checking skills
- Use of full range of IT systems and patient data systems, including validation of PTL

**Desirable**

- Conflict resolution skills
- Appropriate assertiveness skills

### Knowledge

**Essential**

- Understanding of patient priorities and performance targets related to appointments and waiting times

**Desirable**

- Good knowledge of speciality specific patient pathways

### Experience

**Essential**

- Minimum of 1 year experience in a leadership role

**Desirable**

- Minimum of 1 year managerial experience

### Qualifications

**Essential**

- Educated to degree level, or NVQ Level 4 in Business Administration/Customer Care or acquired equivalent experience

**Desirable**

- Computer Literacy Course e.g. ECDL

## Documents

- [jd (pdf, 360.4kb)](https://www.healthjobsuk.com/documents?vdoc=10568442)
- [function form (pdf, 344.6kb)](https://www.healthjobsuk.com/documents?vdoc=10568443)
- [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2412)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
