# Administration Lead > NHS job listing from Job Clerk for Rotherham Doncaster and South Humber NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administration-lead/d8556cf2-1f59-4f24-8579-0792b0f952de - **Markdown:** https://www.jobclerk.com/job/administration-lead/d8556cf2-1f59-4f24-8579-0792b0f952de.md ## Summary - **Status:** Archived / closed - **Employer:** Rotherham Doncaster and South Humber NHS Foundation Trust - **Town:** Doncaster - **Region:** North East and Yorkshire - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum - **Contract type:** Permanent - **Employment type:** Full time, Flexible working, 37.5 hours per week - **Closing date:** 2026-06-26T23:59:00.000Z - **Posted:** 2026-06-12T10:30:47.114Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Doncaster/Rotherham_Doncaster_South_Humber_NHS_Foundation_Trust/Administration_Lead/Administration_Lead-v8079075 - **Application URL:** https://apps.trac.jobs/job-advert/8079075?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.rdash.nhs.uk ## Job Content ### Job overview This is a vital post focused on transforming and optimising our services by successfully implementing new administrative models. Your work will directly impact patient pathways, ensuring our clinical teams can deliver timely, high-quality care. Lead and Inspire: Operationally manage and develop a team of administrative staff, overseeing recruitment, training, supervision, and performance reviews (PDR), and ensuring a supportive and compliant working environment. - Transform Services: Drive the ongoing development and successful implementation of new administrative models, working closely with Service and Team Managers to streamline processes across all clinical pathways. - Assure Quality: Be the key champion for administrative and data quality. You will support and maintain processes for regular data checks, rectifying issues, and ensuring compliance with vital records management and information sharing protocols. - Optimise Performance:  You will be required to support with rotas and resource allocation, ensuring the administration hubs are appropriately staffed to meet service user demand and support the achievement of our clinical priorities and NHS Key Performance Indicators (KPIs). - Uphold Standards: Develop and embed exceptional customer service standards in all communications, guaranteeing professionalism and compassion in every interaction with patients, partners, and colleagues. ### Main duties of the job The post holder will be aligned to a portfolio of the Care Group and will lead the clinical administration and clerical support functions across identified services within the Care Group. This will include responsibility for administrative and data quality, support for the achievement of service KPIs and customer service. They will operationally manage the clinical administration staff within the Care Group. ### Detailed job description and main responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications ## Job Details This is a vital post focused on transforming and optimising our services by successfully implementing new administrative models. Your work will directly impact patient pathways, ensuring our clinical teams can deliver timely, high-quality care. Lead and Inspire: Operationally manage and develop a team of administrative staff, overseeing recruitment, training, supervision, and performance reviews (PDR), and ensuring a supportive and compliant working environment. Transform Services: Drive the ongoing development and successful implementation of new administrative models, working closely with Service and Team Managers to streamline processes across all clinical pathways. Assure Quality: Be the key champion for administrative and data quality. You will support and maintain processes for regular data checks, rectifying issues, and ensuring compliance with vital records management and information sharing protocols. Optimise Performance: You will be required to support with rotas and resource allocation, ensuring the administration hubs are appropriately staffed to meet service user demand and support the achievement of our clinical priorities and NHS Key Performance Indicators (KPIs). Uphold Standards: Develop and embed exceptional customer service standards in all communications, guaranteeing professionalism and compassion in every interaction with patients, partners, and colleagues. ## Job Description The post holder will be aligned to a portfolio of the Care Group and will lead the clinical administration and clerical support functions across identified services within the Care Group. This will include responsibility for administrative and data quality, support for the achievement of service KPIs and customer service. They will operationally manage the clinical administration staff within the Care Group. ## Responsibilities Please view the attached job description and person specification to view the full details about the role We reserve the right to close the vacancy early if there are a high amount of applications ## Person Specification ### Knowledge **Essential** - Moving and handling object key trainer or prepared to undertake study. - Thorough understanding of confidentiality and security of information. ### Experience **Essential** - Demonstrable experience of working in a busy office and pressurised environment and managing a diverse workload. - Knowledge and experience of using Microsoft Office applications. - Experience of managing teams. - 2 years administrative experience within the NHS or other complex organisation. - To be able to demonstrate working on own initiative and as a member of a team. **Desirable** - Experience of liaising with staff across different disciplines and organisational boundaries. - Experience of working across multi agency groups - Dealing appropriately with sensitive and confidential information. - Experience of supporting/managing projects. - Working within financial constraints, policies and procedures - Experience of performance management. ### Qualifications **Essential** - 5 GCSE’s including English and Maths (Grade C/4 or above) or equivalent standard of education with the emphasis on numeracy and literacy. - NVQ 3 in Business Administration or equivalent. - RSA/OCR Level 3 Typing/Word processing or equivalent. **Desirable** - Project management qualifications e.g. Prince 2. ### Skills/ Abilities **Essential** - To be able to demonstrate effective problem solving abilities. - Experience of working to and meeting deadlines. - Possess excellent verbal and written communication, negotiation and presentation skills and the ability to employ these skills to maintain effective relationships. - Ability to translate information from and across multiple formats and media. - Ability to manage a diverse workload. - Ability to produce documentation to a high standard. - Flexible and adaptable approach. **Desirable** - Developing, implementing and maintaining processes, procedures and systems. ## Documents - [376-phn-0281 jd & ps (pdf, 328.6kb)](https://www.healthjobsuk.com/documents?vdoc=10371047) - [main terms and conditions (pdf, 406.6kb)](https://www.healthjobsuk.com/documents?edoc=2515) - [rdash clinical & organisational strategy - 2023 to 2028 (pdf, 4.3mb)](https://www.healthjobsuk.com/documents?edoc=2789) - [use of artificial intelligence (ai) when writing job applications (pdf, 280.6kb)](https://www.healthjobsuk.com/documents?edoc=2919) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.