# Administration Coordinator > NHS job listing from Job Clerk for University College London Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administration-coordinator/c8fc0338-e88d-4c89-b5a4-1a962630e2b6 - **Markdown:** https://www.jobclerk.com/job/administration-coordinator/c8fc0338-e88d-4c89-b5a4-1a962630e2b6.md ## Summary - **Status:** Live - **Employer:** University College London Hospitals NHS Foundation Trust - **Location:** University College Hospital - **Workplace type:** onsite - **Profession:** Administrative coordinator - **Grade:** Band 4 - **Salary:** £34,186 - £37,389 Per annum inclusive of HCAS - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-05T22:59:00.000Z - **Posted:** 2026-09-21T10:01:03.846Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/London/London/University_College_London_Hospitals_NHS_Foundation_Trust/Medical_Specialties_Administration/Medical_Specialties_Administration-v8309167 - **Application URL:** https://apps.trac.jobs/job-advert/8309167?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uclh.nhs.uk ## Job Content ### Job overview The Medical Specialties Division is looking to recruit an Administration Coordinator to work in the administration team supporting the Cardiology team. ### Main duties of the job The postholder will have a degree of autonomy to ensure that deadlines are met and a proactive approach is taken to day-to-day management of organising patient pathways maximising Trust’s resources and to meet NHS waiting time standards. The postholder will have key working relationships with all members of the administrative and clinical teams including medical staff, allied health professionals and support workers. They will act as the first point of contact (in phone and email) in communication with patients, relatives and GPs and other external hospital staff. The postholder will be responsible for escalating and troubleshooting issues to the Pathway Supervisor and will contribute to finding proactive solutions to routine issues. The post holder will need to have the ability to manage a busy and varied workload. Excellent communication (written and verbal) and strong interpersonal skills are essential to be successful in the role. The hours of work are 9-5, Monday to Friday. ### Detailed job description and main responsibilities For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description. ### Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application Come and be a part of the best NHS trust in England to work for, according to our staff* * UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row. UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working. To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH? ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Experience of working in a non-routine environment, with demonstrable evidence of problem solving and resolving issues as they arise (acquired through experience and/or training to Vocational level 4 or equivalent). - Experience of working in a customer facing environment, resolving queries and using initiative to ensure first-class service delivery. **Desirable** - Previous NHS experience, or experience of working in a healthcare setting. ### Communication **Essential** - Able to communicate clearly and sensitively with a wide range of patients, in situations where there may be barriers to understanding (e.g. language difficulties, anxious or distressed patients or relatives). ### Skills and Abilities **Essential** - Ability to make decisions in a constantly changing environment (e.g. clinic setting) using judgement to deal with queries or escalate where necessary. - Advanced keyboard skills, and competent use of IT. - Able to deal with sensitive information with tact, diplomacy and understanding. ### Knowledge and Qualifications **Essential** - Educated to GCSE level or equivalent, with Grade C or above in English and Maths. - Knowledge of the full range of administrative procedures, acquired through training and previous experience of working in an administrative environment. - Awareness of the requirement to maintain confidentiality, and knowledge of the Data Protection Act. **Desirable** - NVQ Level 4 in Business Administration, Customer Service, Healthcare Support Services or equivalent qualification. ### Personal and People Development **Essential** - Able to work independently, managing own workload, prioritising tasks and allocating work appropriately to others. - Willingness to continue to learn and develop in the role, taking part in learning and development activities in line with the Trust’s Admin Staff learning and development framework ### Responsibilities towards promoting Equality Diversity and Inclusion **Essential** - Understanding of the Equality, Diversity, and Inclusion and/or Knowledge of the NHS obligations under the Equality Act 2010 and the Public Sector Equality Duties ## Documents - [uclh values (pdf, 919.9kb)](https://www.healthjobsuk.com/documents?edoc=2685) - [job description (pdf, 632.3kb)](https://www.healthjobsuk.com/documents?vdoc=10629302) - [functional requirements (pdf, 262.3kb)](https://www.healthjobsuk.com/documents?vdoc=10629303) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.