# Administration Assistant > NHS job listing from Job Clerk for Herefordshire and Worcestershire Health and Care NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administration-assistant/e5687a8a-867b-495a-834d-a419e0f96563 - **Markdown:** https://www.jobclerk.com/job/administration-assistant/e5687a8a-867b-495a-834d-a419e0f96563.md ## Summary - **Status:** Live - **Employer:** Herefordshire and Worcestershire Health and Care NHS Trust - **Town:** Worcester - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 a year - **Contract type:** Permanent - **Employment type:** Part-time - **Closing date:** 2026-06-18T23:59:00.000Z - **Posted:** 2026-06-09T15:10:15.101Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9798-2353?employerCode=C9798 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/C9798-2353/pre-application-questions-pause?referrer=jobadvert&ref=C9798-2353 - **Employer website:** https://www.hacw.nhs.uk ## Job Content ### Job summary Evening and Night Community Nursing Administrator Band 2 Part time (18 hours over 3 evenings 17:30- 23:30) Do you want to be challenged? Do you want to work less hours for more money, as all shifts are paid at unsociable rate! DO you want to have your days free to spend time with the family or partake in hobbies? If you answer yes to any of these, look no further we have the perfect job for you. You will be working with a team of admin supports within the Countywide Evening and night hub at Droitwich Health Centre. We are looking for candidates with good communication skills, a flexible approach and enthusiasm to work within the team. You should be a committed, highly motivated and forward-thinking individual who is a good team player. The successful candidate will also assist the team to develop and achieve team and organizational objectives. They will also participate in staff meetings and training & development activities as necessary to ensure their skills and knowledge are up to date. Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry. ### Main duties of the job The successful candidate will support nursing staff in triaging and planning patient visits whilst maintaining the individuals privacy and dignity, values diversity and respects cultural and individual rights and choices. This will involve taking calls direct from patients and their families, and other services such as the Ambulance service, GP out of hours, and discharging hospitals. Then assisting the Registered nurses in allocating visits through IT systems to the nurses working across the County. ### About us At Herefordshire and Worcestershire Health and Care NHS Trust, we are working together to deliver outstanding care. We run community hospitals and community health services across Worcestershire and provide mental health and learning disability services across both Herefordshire and Worcestershire. Our people (all 4500+ of them) provide services for people of all ages, experiencing both physical and/or mental health conditions from over 100 sites. We will support you to thrive; offer flexible working options for a great work-life balance, help you fulfil your ambitions, and empower you to make positive changes within your team or service. We value diversity and encourage applications from people of all backgrounds, cultures, and ethnicities. What we offer; - 27 days leave plus bank holidays, increasing up to 33 days with long service - Generous NHS pension and enhanced pay when you work unsocial hours - Flexible and agile working opportunities - Great maternity, paternity, and adoption support - Wide range of supportive staff networks - Health and wellbeing opportunities If you would like to know more, please visit our website. We encourage you to read the attached applicant guidance notes. Sharing your data - As a data controller we may sometimes need to process your data to pursue our legitimate business interests, for example to request a survey from you (optional), to support the Trusts understanding of where you gained interest in working for the Trust. ### Details - Date posted: 09 June 2026 - Pay scheme: Agenda for change - Band: Band 2 - Salary: £25,272 a year pro rata (£12.92 per hour) - Contract: Permanent - Working pattern: Part-time - Reference number: C9798-2353 - Job locations: Droitwich Health Centre, Ombersley Street, Droitwich, Worcestershire, WR9 8RD, United Kingdom ### Job responsibilities You will be joining the Evening element of one of our dynamic and supportive Neighbourhood Teams to provide a 24-hour admission avoidance service to the population of Worcestershire which encompasses both urban and rural areas. We are looking for candidates with good communication skills, a flexible approach and enthusiasm to work within the team. You should be a committed, highly motivated and forward-thinking individual who is a good team player. The successful candidate will also assist the team to develop and achieve team and organizational objectives. They will also participate in staff meetings and training & development activities as necessary to ensure their skills and knowledge are up to date. For full details of the duties and criteria for the role please refer to the job description and person specification attached. ## Job Details Evening and Night Community Nursing Administrator Band 2 Part time (18 hours over 3 evenings 17:30- 23:30) Do you want to be challenged? Do you want to work less hours for more money, as all shifts are paid at unsociable rate! DO you want to have your days free to spend time with the family or partake in hobbies? If you answer yes to any of these, look no further we have the perfect job for you. You will be working with a team of admin supports within the Countywide Evening and night hub at Droitwich Health Centre. We are looking for candidates with good communication skills, a flexible approach and enthusiasm to work within the team. You should be a committed, highly motivated and forward-thinking individual who is a good team player. The successful candidate will also assist the team to develop and achieve team and organizational objectives. They will also participate in staff meetings and training & development activities as necessary to ensure their skills and knowledge are up to date. Please note the Trust is unable to provide sponsorship to work for this role, to apply you must have current right to work in the UK status. Employment on a time limited visa doesn't guarantee sponsorship at point of expiry. ## Job Description The successful candidate will support nursing staff in triaging and planning patient visits whilst maintaining the individuals privacy and dignity, values diversity and respects cultural and individual rights and choices. This will involve taking calls direct from patients and their families, and other services such as the Ambulance service, GP out of hours, and discharging hospitals. Then assisting the Registered nurses in allocating visits through IT systems to the nurses working across the County. ## Responsibilities You will be joining the Evening element of one of our dynamic and supportive Neighbourhood Teams to provide a 24-hour admission avoidance service to the population of Worcestershire which encompasses both urban and rural areas. We are looking for candidates with good communication skills, a flexible approach and enthusiasm to work within the team. You should be a committed, highly motivated and forward-thinking individual who is a good team player. The successful candidate will also assist the team to develop and achieve team and organizational objectives. They will also participate in staff meetings and training & development activities as necessary to ensure their skills and knowledge are up to date. For full details of the duties and criteria for the role please refer to the job description and person specification attached. ## Person Specification ### Knowledge **Essential** - Knowledge of office procedures. - Working knowledge of Microsoft Office: Word, Excel, Outlook. - Understanding of the Data Protection Act and NHS Code of Confidentiality. ### Experience **Essential** - Recent, relevant experience in an Administrative/Secretarial/ Reception Role. **Desirable** - Previous, relevant NHS experience. ### Qualifications **Essential** - Educated to academic Level 2 (e.g. GCSE Grade A-C, NVQ2, OCR/RSA2, City and Guilds 2) in a Business Administration-related subject or Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post. - I understand that I will be asked to provide original certificates to verify my qualifications at point of offer. ### Additional Criteria **Essential** - Willingness to commit to continuing professional development. - Professional manner as a representative of the Trust. - Tact and discretion for dealing with confidential information. - Ability to meet the travel requirements of the role. - I understand the Trust is unable to provide sponsorship to work for this role, and employment on a time limited visa doesn't guarantee sponsorship at point of expiry. ### Skills and Abilities **Essential** - Role modelling good behaviour. - A positive attitude and able to act on feedback. - Ability to praise and be supportive to others. - Ability to communicate clearly and effectively in English in both verbal and written formats. - Good level of literacy and numeracy. - Standard IT skills these will be tested at interview. - Good organisational skills. ## Documents - [DBS Policy (PDF, 653 KB)](document:2952180) - [Job Description (PDF, 272 KB)](document:2952179) - [Applicant Guidance Notes (DOC, 695 KB)](document:2952181) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.