# Administration Assistant

> NHS job listing from Job Clerk for Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administration-assistant/89074515-11d3-472e-a73e-d491bfb32474
- **Markdown:** https://www.jobclerk.com/job/administration-assistant/89074515-11d3-472e-a73e-d491bfb32474.md

## Summary

- **Status:** Live
- **Employer:** Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
- **Location:** St Nicholas Hospital
- **Workplace type:** onsite
- **Profession:** Administrative assistant
- **Salary:** £25272.00
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week
- **Closing date:** 2026-09-11T22:59:00.000Z
- **Posted:** 2026-08-28T12:07:03.648Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8262535
- **Application URL:** https://apps.trac.jobs/job-advert/8262535?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.cntw.nhs.uk

## Job Content

### Job overview

Applications are invited from qualified and experienced Administration candidates to join our busy administration teams. We currently have 1 vacancy for the following Band 2 Administration Assistant Role

ADHD and Autism Team, Keegan Court, Grassbanks, Gateshead, NE10 8DX. Full time (37.5hrs)

This is a very busy service and the successful post holder will be required to support the multi-disciplinary clinical teams to provide a comprehensive, high quality administrative service at all times. The post holders must facilitate excellent customer service and be confident in dealing with service users face to face as well as on the telephone.

### Main duties of the job

Candidates must have proven demonstrable experience in the last 12 months of the following:

- Experience in working in a customer / patient focused environment (face to face and telephone)
- Excellent communication and interpersonal skills
- Database inputting
- Electronic filing systems
- Microsoft word/excel/powerpoint/office packages including email
- Fast, accurate typing/keyboard skills
- Typing letters
- Good verbal and written communication skills
- Ability to be self-directed, motivated and be able to contribute positively within a team
- Well organised and structured
- Ability to change tasks at short notice
- Reliable and punctual
- The post holder will be expected to demonstrate flexibility in the role

The post holder will be able to demonstrate the ability to deal with possible exposure to highly distressing or highly emotional circumstances and will be expected to participate on all relevant training courses appropriate to the role.

You should currently hold the required level of qualifications, as outlined in the Essential Criteria of the Personal Specification. If you do not meet this criteria you will not be shortlisted.

### Detailed job description and main responsibilities

Please find attached job description for full details.

Advertising date : 28th August 2026

Closing date : 11th September 2026

We welcome your application.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Experience

**Essential**

- Experience of working in an administration role
- Ability to uphold confidentiality at all times
- Able to prioritise and plan own workload

**Desirable**

- Experience of working in an NHS/healthcare setting
- Experience using stock
- Experience of working with paper-based and electronic filing systems

### Skills and Knowledge

**Essential**

- Working knowledge of Microsoft applications, including Outlook, Word, Excel and Power Point
- Able to input data accurately and efficiently
- Good communication and interpersonal skills, both verbal and written
- Demonstrates good Customer Care Skills
- Good working knowledge of office procedures
- Good organisational and planning skills using own initiative

**Desirable**

- Knowledge of working in an NHS environment

### Qualifications and Training

**Essential**

- OCR/RSA Level 2 Typing/Word processing qualification (or equivalent) and/or relevant demonstrable experience
- Good general level of education to O-Level/ GCSE or equivalent in English Language
- NVQ in Business Administration (or equivalent)

**Desirable**

- NVQ Level 2 in Customer Care (or equivalent)

## Documents

- [job description (pdf, 458.2kb)](https://www.healthjobsuk.com/documents?vdoc=10576520)
- [employee benefits (pdf, 922.8kb)](https://www.healthjobsuk.com/documents?edoc=2167)
- [interview guarantee scheme (pdf, 127.3kb)](https://www.healthjobsuk.com/documents?edoc=1211)
- [tips on how to complete your application (pdf, 171.4kb)](https://www.healthjobsuk.com/documents?edoc=1209)
- [reference guidelines for applicants - please read (pdf, 20.0kb)](https://www.healthjobsuk.com/documents?edoc=1210)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
