# Administration Assistant > NHS job listing from Job Clerk for University Hospitals of North Midlands NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administration-assistant/79b4b53e-1541-4f31-b816-1e1dfbe5f37a - **Markdown:** https://www.jobclerk.com/job/administration-assistant/79b4b53e-1541-4f31-b816-1e1dfbe5f37a.md ## Summary - **Status:** Live - **Employer:** University Hospitals of North Midlands NHS Trust - **Town:** Stoke On Trent - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £25,272 per annum - **Contract type:** 12 months (Fixed Term end date 26th April 2027) - **Employment type:** Full time - 37.5 hours per week (Monday to Friday) - **Closing date:** 2026-06-10T23:59:00.000Z - **Posted:** 2026-05-27T12:01:52.050Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Staffordshire/StokeonTrent/University_Hospitals_North_Midlands_NHS_Trust/Administrative_Clerical_Assistant/Administrative_Clerical_Assistant-v8039494 - **Application URL:** https://apps.trac.jobs/job-advert/8039494?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.uhnm.nhs.uk ## Job Content ### Job overview At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. We are looking for an enthusiastic, motivated individual with strong organisation and interpersonal skills to come and work with the Audiology Administrative team as an Administration Assistant. You will work closely with the administrative and clinical team, supporting the work of the department in the provision of an efficient and effective office service. Candidates should possess a professional attitude to their work and have the ability to work flexibly is a busy environment. You ideally with have experience of working as an administrator/receptionist and are familiar with secretarial and administrative processes and practices. ### Main duties of the job Main duties of the role include: - Answering telephone queries - Making appointments - Typing letters - Dealing with patient queries - Scanning and logging referrals - Monitoring the generic Audiology inbox You will be required to work as part of a team as well as being able to use your initiative and priorities your workload to meet deadlines. ### Detailed job description and main responsibilities For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Ashleigh O'Leary 01782 672175 ## Job Details At present, University Hospitals of North Midlands is unable to offer visa sponsorship for Band 2 to Band 4 roles, as these positions do not meet the minimum salary and skill thresholds required under UK Visas and Immigration (UKVI) regulations. We are looking for an enthusiastic, motivated individual with strong organisation and interpersonal skills to come and work with the Audiology Administrative team as an Administration Assistant. You will work closely with the administrative and clinical team, supporting the work of the department in the provision of an efficient and effective office service. Candidates should possess a professional attitude to their work and have the ability to work flexibly is a busy environment. You ideally with have experience of working as an administrator/receptionist and are familiar with secretarial and administrative processes and practices. ## Job Description Main duties of the role include: Answering telephone queries Making appointments Typing letters Dealing with patient queries Scanning and logging referrals Monitoring the generic Audiology inbox You will be required to work as part of a team as well as being able to use your initiative and priorities your workload to meet deadlines. ## Responsibilities For more information on working for the Trust, please see the attached Job Description and Person Specification. For more details on the post, please contact Ashleigh O'Leary 01782 672175 ## Person Specification ### Qualifications **Essential** - GCSE's C or above or Level 2 Equivalent for English & Mathematics **Desirable** - Previous NHS Experience ### Skills & Experience **Essential** - Administrative experience/background - Strong written communication skills - Efficient in Microsoft office applications - Competent IT user **Desirable** - Experience answering telephone calls - Previous work in a busy environment - Understanding of NHS procedures ## Documents - [job description (pdf, 523.5kb)](https://www.healthjobsuk.com/documents?vdoc=10327936) - [policy ex-offenders (pdf, 36.1kb)](https://www.healthjobsuk.com/documents?edoc=1001) - [speaking up policy (pdf, 523.6kb)](https://www.healthjobsuk.com/documents?edoc=2142) - [dbs code of practice (pdf, 54.9kb)](https://www.healthjobsuk.com/documents?edoc=1004) - [family relocation information (pdf, 1.0mb)](https://www.healthjobsuk.com/documents?edoc=1118) - [infection control statement (pdf, 107.5kb)](https://www.healthjobsuk.com/documents?edoc=1003) - [recruitment reasonable adjustments (pdf, 122.1kb)](https://www.healthjobsuk.com/documents?edoc=2872) - [statement handling – updated from policy (pdf, 33.6kb)](https://www.healthjobsuk.com/documents?edoc=1000) - [trust policy on managing risk associated with safeguarding children (pdf, 1.1mb)](https://www.healthjobsuk.com/documents?edoc=1007) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.