# Administration Assistant

> NHS job listing from Job Clerk for Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/administration-assistant/5d3dee67-f985-46f2-9334-42301de997e1
- **Markdown:** https://www.jobclerk.com/job/administration-assistant/5d3dee67-f985-46f2-9334-42301de997e1.md

## Summary

- **Status:** Live
- **Employer:** Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
- **Location:** St Nicholas Hospital
- **Workplace type:** onsite
- **Profession:** Administrative assistant
- **Grade:** Band 2
- **Salary:** £25272.00
- **Contract type:** Permanent: Travel may at times be required to other Trust sites
- **Employment type:** Part time - 30 hours per week (Monday - Friday)
- **Closing date:** 2026-10-23T22:59:00.000Z
- **Posted:** 2026-10-09T15:38:07.728Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8357888
- **Application URL:** https://apps.trac.jobs/job-advert/8357888?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.cntw.nhs.uk

## Job Content

### Job overview

30 hours per week, Monday to Friday. Working pattern will be agreed with the successful candidate to meet the needs of the service.

An exciting opportunity has arisen to join our administration team within the Older Adults Community Treatment Team based at Ashmore House in Ashington. The main duties include supporting clinical and medical colleagues on a daily basis administratively and more importantly assisting service users, families and carers with requests within the remit of the role.

This is a rewarding role within a supportive team environment and opportunities for personal development throughout your career in the Trust will be explored during your appraisal if requested and supported.

### Main duties of the job

The post holder will be working alongside others within the administration team and with clinical colleagues, providing confidential and efficient administrative support with allocated duties. A good knowledge of Microsoft packages and typing qualifications are essential for this role. Duties include:

- Taking telephone calls and receiving visitors to the service
- Typing reports and letters
- Working out of a shared inbox
- Taking notes to meetings on occasions
- Updating patient information systems (training will be given)
- Maintaining diaries
- Arranging meetings if requested
- Ordering supplies (training will be given)
- Reception duties
- Supporting the clinical team and admin colleagues under the direction of the Admin Team Lead
- Other duties as required.

### Detailed job description and main responsibilities

Please find attached job description for full details.

Advertising date : 9th October 2026

Closing date : 23rd October 2026

We welcome your application.

Please note - this vacancy may close early once a suitable number of applications are received.

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Experience

**Essential**

- Ability to uphold confidentiality at all times.
- Experience of carrying out administrative tasks, e.g., data input, receiving and making telephone calls.

**Desirable**

- Experience of working in an NHS/health care setting.
- Experience of processing NHS/health care documentation.
- Experience using stock ordering and/or petty cash systems.
- Experience of working with paper-based and electronic filing systems.

### Skills and Knowledge

**Essential**

- Working knowledge of Microsoft applications including Outlook, Word, Excel and Power Point.
- Able to input data accurately and efficiently.
- Undertake repetitive tasks whilst maintaining attention to detail.
- Good communication and interpersonal skills, both verbal and written, face-to-face and non-facing customers.
- Demonstrates good customer care skills at all times.
- Good working knowledge of office procedures.
- Good organisational and planning skills using own initiative.

**Desirable**

- Knowledge of working in an NHS environment.
- Ability to maintain and update patient information database(s).

### Education and Qualifications

**Essential**

- Intermediate (Level 2) Typing/Word processing qualification and/or relevant demonstrable experience e.g. 12 months experience.
- Good general level of education up to Level 1 standard in English Language and Maths.

**Desirable**

- NVQ 2 in Customer Service
- NVQ Level 2 in Business Administration.
- Working towards Level 2 standard in Maths and English.

## Documents

- [job description (pdf, 458.2kb)](https://www.healthjobsuk.com/documents?vdoc=10684089)
- [employee benefits (pdf, 922.8kb)](https://www.healthjobsuk.com/documents?edoc=2167)
- [interview guarantee scheme (pdf, 127.3kb)](https://www.healthjobsuk.com/documents?edoc=1211)
- [tips on how to complete your application (pdf, 171.4kb)](https://www.healthjobsuk.com/documents?edoc=1209)
- [reference guidelines for applicants - please read (pdf, 20.0kb)](https://www.healthjobsuk.com/documents?edoc=1210)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
