# Administration Assistant > NHS job listing from Job Clerk for Herefordshire and Worcestershire Health and Care NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administration-assistant/114a3978-0999-4507-82e0-6bcb4ec3c391 - **Markdown:** https://www.jobclerk.com/job/administration-assistant/114a3978-0999-4507-82e0-6bcb4ec3c391.md ## Summary - **Status:** Live - **Employer:** Herefordshire and Worcestershire Health and Care NHS Trust - **Location:** Malvern Community Hospital - **Workplace type:** onsite - **Profession:** Administrative assistant - **Grade:** Band 2 - **Salary:** £25,272 per annum (£12.92 per hour) - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-10-27T23:59:59.999Z - **Posted:** 2026-10-13T10:31:05.068Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Herefordshire/Malvern/Herefordshire_Worcestershire_Health_Care_NHS_Trust/Administration_Minor_Injuries_Unit/Administration_Minor_Injuries_Unit-v8362450 - **Application URL:** https://apps.trac.jobs/job-advert/8362450?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.hacw.nhs.uk ## Job Content ### Job overview We are looking for an enthusiastic and reliable Administration Assistant to join our team. This is a full time post. The role offers a permanent opportunity for someone who is organised, flexible and able to work as part of a busy team. The Minor Injury Unit is open 7 days a week, from 9am to 9pm, and you will be joining a welcoming team providing a range of reception and administrative services to support the smooth and efficient running of the department. As an Administrative Assistant / Receptionist, you will play an important role in supporting patient and visitor flow within the Minor Injury Unit. Your duties will include welcoming and registering patients onto the computer system, providing information and directing patients to the appropriate department or service, and undertaking a variety of administrative tasks. If you are looking to join a welcoming team within a busy Community Hospital, we would love to hear from you. Applicants must read the attached guidance notes before submitting your application for full understanding of Trust requirements. ### Main duties of the job The role will involve a variety of administrative tasks as set out in the job description. Working closely with both the clinical and nursing teams, duties will include meeting and greeting patients face to face and on the Telephone, booking patients into the Department on the relevant computer system, The successful candidate will support the patient and visitor flow with daily admin duties within the Minor Injury Unit, which will include arriving patients on the computer system, directing patients to relevant Departments, you must demonstrate a professional and sensitive manner – maintaining confidentiality at all times. A good standard of education is required, previous experience of working in an admin / customer service setting and have excellent communication skills. You will need to be able to work as part of a team and be efficient and organised with your own workload. ### Detailed job description and main responsibilities For full details of the duties and criteria for the role please refer to the job description and person specification attached. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Knowledge **Essential** - Knowledge of office procedures - Working knowledge of Microsoft Office: Word, Excel, Outlook - Understanding of the Data Protection Act and NHS Code of Confidentiality ### Experience **Essential** - Recent, relevant experience in an Administrative/Secretarial/ Reception Role **Desirable** - Previous, relevant NHS experience ### Qualifications **Essential** - Level 2 qualification (e.g. GCSE Grade 4-9/A-C, NVQ 2, OCR/ RSA 2, City & Guilds 2) in a Business Administration related subject OR Level 2 qualification in an alternative subject and will be expected to undertake the relevant level 2 qualification on appointment to post OR Considerable recent NHS administrative experience and will be expected to undertake the relevant level 2 qualification on appointment to post ### Skills & Abilities **Essential** - Ability to communicate clearly and effectively in English in both verbal and written formats - Good level of literacy and numeracy - Standard IT skills - Good organisational skills ### Additional Criteria **Essential** - Willingness to commit to continuing professional development - Tact and discretion for dealing with confidential information - Ability to meet the travel requirements of the role ## Documents - [dbs policy (pdf, 645.1kb)](https://www.healthjobsuk.com/documents?edoc=3075) - [job description (pdf, 160.6kb)](https://www.healthjobsuk.com/documents?vdoc=10689294) - [applicant guidance notes (pdf, 672.5kb)](https://www.healthjobsuk.com/documents?edoc=3076) - [health and wellbeing support (pdf, 361.2kb)](https://www.healthjobsuk.com/documents?edoc=3086) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.