# Administration Assistant > NHS job listing from Job Clerk for Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/administration-assistant/0ef1c05b-6ebd-488b-b2bf-108a2407a267 - **Markdown:** https://www.jobclerk.com/job/administration-assistant/0ef1c05b-6ebd-488b-b2bf-108a2407a267.md ## Summary - **Status:** Live - **Employer:** Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust - **Location:** St Nicholas Hospital - **Workplace type:** onsite - **Profession:** Administrative assistant - **Grade:** Band 2 - **Salary:** £25,272 pro rata per annum - **Contract type:** Permanent - **Employment type:** Part time - 15 hours per week (Days to be agreed) - **Closing date:** 2026-09-18T22:59:00.000Z - **Posted:** 2026-09-04T14:03:47.335Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Tyne_Wear/Sunderland/Cumbria_Northumberland_Tyne_Wear_NHS_Foundation_Trust/Administrative_Clerical/Administrative_Clerical-v8274588 - **Application URL:** https://apps.trac.jobs/job-advert/8274588?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cntw.nhs.uk ## Job Content ### Job overview An exciting opportunity has arisen for a suitably experienced Administrative Assistant / Receptionist to join our busy community team based at Monkwearmouth hospital. This is a part time role 2 days per week which will be covered depending on service need. The successful candidate must be flexible, adaptable and able to provide support across the service as required. Previous administrative experience, ideally within a similar environment, is essential. Applications are invited from suitably qualified and experienced candidates who meet the Essential Criteria outlined in the Person Specification. ### Main duties of the job We are looking for an enthusiastic, reliable and professional individual to join our friendly, dedicated and supportive administrative team. This role offers the opportunity to contribute to the delivery of high-quality administrative support within a healthcare environment while interacting with patients, carers and professionals on a daily basis. The post holder will provide comprehensive administrative and reception support to the clinical teams. The role includes acting as the first point of contact for the service, greeting patients and visitors, responding to telephone and email enquiries, and undertaking reception duties as required. Responsibilities include managing a shared inbox, arranging appointments and meetings, updating and maintaining the RiO patient information system, typing correspondence and reports, taking notes at team meetings, processing incoming and outgoing post, ordering supplies and reporting estates issues. The post holder will also support the wider administrative team and contribute to the smooth day-to-day running of the service. The ability to use initiative, prioritise workload, maintain confidentiality and meet deadlines is essential. ### Detailed job description and main responsibilities Please find attached job description for full details. Advertising date : 4 September 2026 Closing date : 18th September 2026 We welcome your application. Please note - this vacancy may close early once a suitable number of applications are received. ### Applicant requirements The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions. ## Person Specification ### Experience **Essential** - Experience of working in an administration role in similar environment (min 1 year) - Ability to uphold confidentiality at all times - Able to prioritise and plan own workload **Desirable** - Experience of working in an NHS/healthcare setting - Experience using stock ordering systems, reporting systems and petty cash - Experience of working with paper-based and electronic filing systems ### Skills and Knowledge **Essential** - Working knowledge of Microsoft applications including Outlook, Word, Excel and Power Point. - Able to input data accurately and efficiently - Good communication and interpersonal skills, both verbal and written - Demonstrates good Customer Care Skills - Good working knowledge of office procedures - Good organisational and planning skills using own initiative **Desirable** - Knowledge of working in an NHS environment ### Education and Qualification **Essential** - Intermediate (Level 2) Typing/Word processing qualification and/or relevant demonstrable experience e.g. 12 months experience. - Good general level of education to O-Level/ GCSE or equivalent **Desirable** - NVQ Level 2 in Business Administration. - NVQ Level 2 in Customer Service. ## Documents - [job description (pdf, 458.2kb)](https://www.healthjobsuk.com/documents?vdoc=10590284) - [employee benefits (pdf, 922.8kb)](https://www.healthjobsuk.com/documents?edoc=2167) - [interview guarantee scheme (pdf, 127.3kb)](https://www.healthjobsuk.com/documents?edoc=1211) - [tips on how to complete your application (pdf, 171.4kb)](https://www.healthjobsuk.com/documents?edoc=1209) - [reference guidelines for applicants - please read (pdf, 20.0kb)](https://www.healthjobsuk.com/documents?edoc=1210) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.