# Admin Support

> NHS job listing from Job Clerk for Betsi Cadwaladr University Health Board.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/admin-support/49d5d7d7-5baf-4e82-b0f8-07375fbe8979
- **Markdown:** https://www.jobclerk.com/job/admin-support/49d5d7d7-5baf-4e82-b0f8-07375fbe8979.md

## Summary

- **Status:** Live
- **Employer:** Betsi Cadwaladr University Health Board
- **Town:** Bangor
- **Region:** North Wales
- **Country:** Wales
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £26,300 Per Annum
- **Contract type:** Permanent
- **Employment type:** Part time - 15 hours per week
- **Closing date:** 2026-07-06T23:59:00.000Z
- **Posted:** 2026-07-01T13:52:17.416Z
- **Source information URL:** https://www.healthjobsuk.com/job/Llandudno/Betsi_Cadwaladr_University_Health_Board/Administrative_Clerical/Administrative_Clerical-v8054759
- **Application URL:** https://apps.trac.jobs/job-advert/8054759?ShowJobAdvert=&feedid=9002
- **Employer website:** https://bcuhb.nhs.wales

## Job Content

### Job overview

An exciting opportunity has arisen for clerical officer to join the team at Llandudno Hospital. The purpose of this post is to provide an efficient and comprehensive administrative and reception service to Llandudno Hospital.  The post holder will first point of contact for telephone communication. The post holder will work within the Llandudno Hospital administrative teams alongside the Site Administrator to provide a seamless administrative service to the Community Hospital.

The ability to speak Welsh is essential for this post

### Main duties of the job

The purpose of the role is to:

- Offer general assistance to services providers and users and project a positive and friendly image to patients and other visitors, either in person or via the telephone
- Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
- Undertake a variety of administrative duties to assist in the smooth running of the General Office including the provision of clerical support to clinical staff and other members of the team
- Facilitate effective communication between patients, members of staff secondary care and other associated healthcare and wellbeing agencies

### Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

## Job Details

An exciting opportunity has arisen for clerical officer to join the team at Llandudno Hospital. The purpose of this post is to provide an efficient and comprehensive administrative and reception service to Llandudno Hospital. The post holder will first point of contact for telephone communication. The post holder will work within the Llandudno Hospital administrative teams alongside the Site Administrator to provide a seamless administrative service to the Community Hospital.

The ability to speak Welsh is essential for this post

## Job Description

The purpose of the role is to:

Offer general assistance to services providers and users and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way

Undertake a variety of administrative duties to assist in the smooth running of the General Office including the provision of clerical support to clinical staff and other members of the team

Facilitate effective communication between patients, members of staff secondary care and other associated healthcare and wellbeing agencies

## Responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac

## Person Specification

### Skills

**Essential**

- Able to use Word/Excel/ Outlook competently and to manage electronic diaries effectively
- Competently, effectively and professionally communicates both verbally and in writing with a range of stakeholders
- Excellent organisational skills.
- Ability to speak Welsh

### Experience

**Essential**

- Previous experience in a clerical, administration/ reception role.
- Copy/Audio typing

**Desirable**

- Ability to speak Welsh

### Qualifications

**Essential**

- o GCSE’S C and above in English and Maths or equivalent experience.
- NVQ Level 2 in Administartion or equivalant experience
- IT Qualification or equivalent level of experience using Microsoft packages
- RSA/OCR Level 2 or equivalent experience

**Desirable**

- o ECDL
- AMSPAR-City & Guilds Level 3

### personal Qualities

**Essential**

- Team player. Approachable
- Friendly Confident manner.
- Reliable
- Develops own practice through reflection and learning. Empathetic.

## Documents

- [jdps english (doc, 233.5kb)](https://www.healthjobsuk.com/documents?vdoc=10375348)
- [sdmp cymraeg (pdf, 304.6kb)](https://www.healthjobsuk.com/documents?vdoc=10375290)
- [oh form - ig ffurflen (pdf, 640.5kb)](https://www.healthjobsuk.com/documents?vdoc=10421443)
- [welsh language matrix (pdf, 134.3kb)](https://www.healthjobsuk.com/documents?edoc=2220)
- [betsi cadwaladr relocation (pdf, 6.8mb)](https://www.healthjobsuk.com/documents?edoc=2818)
- [values and behaviour framework (pdf, 2.0mb)](https://www.healthjobsuk.com/documents?edoc=2937)
- [guidance notes for applicants (pdf, 322.5kb)](https://www.healthjobsuk.com/documents?edoc=2838)
- [nhs north wales - the right choice (pdf, 3.6mb)](https://www.healthjobsuk.com/documents?edoc=2075)
- [nwssp recruitment services privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=1632)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
