# Admin Support - Band 3

> NHS job listing from Job Clerk for Coventry and Warwickshire Partnership NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/admin-support-band-3/e39ab331-f112-4093-b93f-6b2c53483d84
- **Markdown:** https://www.jobclerk.com/job/admin-support-band-3/e39ab331-f112-4093-b93f-6b2c53483d84.md

## Summary

- **Status:** Live
- **Employer:** Coventry and Warwickshire Partnership NHS Trust
- **Town:** Coventry
- **Region:** Midlands
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 - £27,476 per annum pro rata
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, 37.5 hours per week (Mon-Fri)
- **Closing date:** 2026-08-05T23:59:00.000Z
- **Posted:** 2026-07-22T15:00:33.515Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Coventry/Coventry_Warwickshire_Partnership_NHS_Trust/Administration/Administration-v8175899
- **Application URL:** https://apps.trac.jobs/job-advert/8175899?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.covwarkpt.nhs.uk

## Job Content

### Job overview

Please note: Previous applicants need not apply.

We have an exciting opportunity to recruit a Band 3 Admin Support within our Adult Neurodevelopment Admin Team.

Fixed term positions will also be available.

We are looking for a dynamic individual with excellent communication, organisational and secretarial skills to support the administration function.

We are looking for individuals with a positive and compassionate approach to supporting patient care. You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. The essential requirements of this post are good telephone manner, high level communication skills, typing letters, and attention to detail.

You will have good organisational skills and the ability to work both independently and as part of a team. We have a full electronic patient record system which is central to our work, so accurate record keeping is critical, and you must be able to concentrate in a busy working environment.

### Main duties of the job

The successful candidates will provide an efficient and comprehensive administration service to support the wide range of clinicians within the teams. We are looking for individuals with a positive and compassionate approach to supporting patient care.

They will work within a busy integrated and skill mixed team. They will need  to be confident and empathetic in dealing with sensitive telephone calls and complaints, with an excellent telephone manner. The ability to work well as part of team is vital in this role as we rely on each other for support with work load and guidance with sensitive patient queries.

### Detailed job description and main responsibilities

For more information on this role please see the attached support information. This will give you a better overview of the job role and requirements.

## Person Specification

### Experience

**Essential**

- Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access)
- Experience of working in a busy office / customer care environment

### Qualifications

**Essential**

- Good General Education (eg. GCSE English and Maths A-C)
- QCF Business Administration Level 2
- QCF Customer Service Level 2

### Knowledge & Skills

**Essential**

- Ability to manage and prioritise own workload and use own initiative
- Excellent communication / customer care skills both written and verbal demonstrating sympathy and compassion
- Ability to deal professionally with enquiries from staff, service users and stakeholders
- Ability to problem solve
- Understand confidentiality and apply the principles in every day working practice

## Documents

- [jd band 3 (pdf, 288.4kb)](https://www.healthjobsuk.com/documents?vdoc=10478665)
- [flexible working policy (pdf, 347.5kb)](https://www.healthjobsuk.com/documents?edoc=1155)
- [application guidance notes (pdf, 157.0kb)](https://www.healthjobsuk.com/documents?edoc=1157)
- [terms and conditions nhs jobs (pdf, 19.9kb)](https://www.healthjobsuk.com/documents?edoc=1158)
- [equality and diversity leaflets (pdf, 838.8kb)](https://www.healthjobsuk.com/documents?edoc=1159)
- [the prince's trust help 16-30 year olds into work (pdf, 192.4kb)](https://www.healthjobsuk.com/documents?edoc=2706)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.