# Admin Support - Band 3 > NHS job listing from Job Clerk for Coventry and Warwickshire Partnership NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/admin-support-band-3/e194b8c1-9168-4b7d-a01e-8ee8734b558f - **Markdown:** https://www.jobclerk.com/job/admin-support-band-3/e194b8c1-9168-4b7d-a01e-8ee8734b558f.md ## Summary - **Status:** Live - **Employer:** Coventry and Warwickshire Partnership NHS Trust - **Town:** Coventry - **Region:** Midlands - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 - £27,476 per annum pro rata - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week (Monday - Friday 9.00am - 5.00pm) - **Closing date:** 2026-07-05T23:59:00.000Z - **Posted:** 2026-06-23T09:22:18.063Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Warwickshire/Coventry/Coventry_Warwickshire_Partnership_NHS_Trust/Administration/Administration-v8095755 - **Application URL:** https://apps.trac.jobs/job-advert/8095755?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.covwarkpt.nhs.uk ## Job Content ### Job overview We are looking for a dynamic individual with excellent communication, organisational & secretarial skills to support the administration function for the Physical Health Team in Community Mental Health Services. Predominantly working remotely to cover all localities based in Coventry & Warwickshire, with some office based work required. ### Main duties of the job This is a unique administrative role supporting the Physical Health Team in delivering assessments and interventions for patients on the Severe Mental Illness (SMI) register. The post holder will produce accurate letters and reports, communicate directly with patients to arrange or amend appointments, and provide a professional, empathetic, and confidential response to telephone enquiries. The successful candidate will deliver a comprehensive administrative and secretarial service, supporting clinicians and managers with clinic management activities. We are seeking an individual with a positive attitude towards change, a commitment to service improvement, and the ability to work effectively within a multidisciplinary team to meet the complex needs of patients. Applicants should be educated to GCSE level and hold an NVQ/QCF in Administration or have equivalent experience. Excellent IT skills are essential, including proficiency in Microsoft Word, email systems, electronic patient record (EPR) systems, and Excel. Data collection and reporting are key aspects of the role, supporting the monitoring of performance indicators. Previous experience in a healthcare setting is desirable. The ideal candidate will be approachable, flexible, self-motivated, and able to build effective working relationships. This role offers an excellent opportunity for career development for individuals wishing to progress within NHS administration. ### Detailed job description and main responsibilities For more information on this role please see the attached JD. This will give you a better overview of the job role and requirements. ## Job Details We are looking for a dynamic individual with excellent communication, organisational & secretarial skills to support the administration function for the Physical Health Team in Community Mental Health Services. Predominantly working remotely to cover all localities based in Coventry & Warwickshire, with some office based work required. ## Job Description This is a unique administrative role supporting the Physical Health Team in delivering assessments and interventions for patients on the Severe Mental Illness (SMI) register. The post holder will produce accurate letters and reports, communicate directly with patients to arrange or amend appointments, and provide a professional, empathetic, and confidential response to telephone enquiries. The successful candidate will deliver a comprehensive administrative and secretarial service, supporting clinicians and managers with clinic management activities. We are seeking an individual with a positive attitude towards change, a commitment to service improvement, and the ability to work effectively within a multidisciplinary team to meet the complex needs of patients. Applicants should be educated to GCSE level and hold an NVQ/QCF in Administration or have equivalent experience. Excellent IT skills are essential, including proficiency in Microsoft Word, email systems, electronic patient record (EPR) systems, and Excel. Data collection and reporting are key aspects of the role, supporting the monitoring of performance indicators. Previous experience in a healthcare setting is desirable. The ideal candidate will be approachable, flexible, self-motivated, and able to build effective working relationships. This role offers an excellent opportunity for career development for individuals wishing to progress within NHS administration. ## Responsibilities For more information on this role please see the attached JD. This will give you a better overview of the job role and requirements. ## Person Specification ### Knowledge **Essential** - Excellent communication / customer care skills written - Advanced keyboard / IT skills Including audio typing - Ability to manage and prioritise own and other’s workload and use own initiative - Good organisation skills and ability to multitask - Understand confidentiality and apply the principles in every day working practice ### Experience **Essential** - Experience of working with a range of Microsoft Office packages (eg. Word, Excel, Outlook, PowerPoint and Access) - Experience of working in a busy office / customer care environment ### Qualifications **Essential** - Good General Education (eg. GCSE English and Maths A-C) (or equivalent qualification / experience/ willing to work towards completion of this) - QCF Business Administration Level 2 (or equivalent qualification / experience/ willing to work towards completion of this) - QCF Customer Service Level 2 (or equivalent qualification / experience/ willing to work towards completion of this) ## Documents - [jd (pdf, 296.4kb)](https://www.healthjobsuk.com/documents?vdoc=10394532) - [flexible working policy (pdf, 347.5kb)](https://www.healthjobsuk.com/documents?edoc=1155) - [application guidance notes (pdf, 157.0kb)](https://www.healthjobsuk.com/documents?edoc=1157) - [terms and conditions nhs jobs (pdf, 19.9kb)](https://www.healthjobsuk.com/documents?edoc=1158) - [equality and diversity leaflets (pdf, 838.8kb)](https://www.healthjobsuk.com/documents?edoc=1159) - [the prince's trust help 16-30 year olds into work (pdf, 192.4kb)](https://www.healthjobsuk.com/documents?edoc=2706) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.