# Admin Officer / Receptionist

> NHS job listing from Job Clerk for Sheffield Teaching Hospitals NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/admin-officer-receptionist/e8cd9d75-9f70-4c83-a633-6b20b0f350ab
- **Markdown:** https://www.jobclerk.com/job/admin-officer-receptionist/e8cd9d75-9f70-4c83-a633-6b20b0f350ab.md

## Summary

- **Status:** Live
- **Employer:** Sheffield Teaching Hospitals NHS Foundation Trust
- **Town:** Sheffield
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 pa/ pro rata for part time staff
- **Contract type:** Permanent
- **Employment type:** Part time - 30 hours per week
- **Closing date:** 2026-06-09T23:59:00.000Z
- **Posted:** 2026-05-26T23:03:06.374Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Sheffield/Sheffield_Teaching_Hospitals_NHS_Foundation_Trust/Renal/Renal-v7839007
- **Application URL:** https://apps.trac.jobs/job-advert/7839007?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.sth.nhs.uk

## Job Content

### Job overview

We are seeking an Admin Officer / Receptionist for the Renal Services department at Sheffield Teaching Hospitals.

The post holder will provide clerical support to the Renal Clinical Nurse Specialist Teams and patients.

Our administration staff are the engine that keep our hospitals and services running smoothly and provide excellent business support to our staff and patients. If you’re passionate about making a difference, have solid IT and organisational skills and an eye for detail, our admin role could be the job for you.

Whether you are great at customer service and enjoy welcoming and helping people, love delving into detail to see a task through independently or thrive off working in a team to help deliver projects and services, we have variety of roles to suit your skills.

### Main duties of the job

Duties will include:

To undertake a comprehensive administration service to the Renal Clinical Nurse Specialist Teams, working as part of the Clinical Nurse Specialist Administrative Team hub.

Organise Consultant/Specialist Nurse outpatient activity, using hospital EPR systems, and any other identified sources, eg MS Excel Spreadsheet, to book new and follow up appointments in line with Trust/National policy to meet local and National targets.

To act as an initial point of contact the GP’s, consultants, medical staff and health care professionals for queries relating to the Clinical Nurse Specialist Teams, taking accurate messages as and when required.

Arrange clinic cancellations and amendments in line with Trust policy to meet local and National targets liaising with the and consultants and any other relevant staff to maintain an efficient  service.

Liaise regularly with colleagues including management team, consultants and other administrative staff to ensure full utilisation of all available outpatient slots.

### Detailed job description and main responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

## Job Details

We are seeking an Admin Officer / Receptionist for the Renal Services department at Sheffield Teaching Hospitals.

The post holder will provide clerical support to the Renal Clinical Nurse Specialist Teams and patients.

Our administration staff are the engine that keep our hospitals and services running smoothly and provide excellent business support to our staff and patients. If you’re passionate about making a difference, have solid IT and organisational skills and an eye for detail, our admin role could be the job for you.

Whether you are great at customer service and enjoy welcoming and helping people, love delving into detail to see a task through independently or thrive off working in a team to help deliver projects and services, we have variety of roles to suit your skills.

## Job Description

Duties will include:

To undertake a comprehensive administration service to the Renal Clinical Nurse Specialist Teams, working as part of the Clinical Nurse Specialist Administrative Team hub.

Organise Consultant/Specialist Nurse outpatient activity, using hospital EPR systems, and any other identified sources, eg MS Excel Spreadsheet, to book new and follow up appointments in line with Trust/National policy to meet local and National targets.

To act as an initial point of contact the GP’s, consultants, medical staff and health care professionals for queries relating to the Clinical Nurse Specialist Teams, taking accurate messages as and when required.

Arrange clinic cancellations and amendments in line with Trust policy to meet local and National targets liaising with the and consultants and any other relevant staff to maintain an efficient service.

Liaise regularly with colleagues including management team, consultants and other administrative staff to ensure full utilisation of all available outpatient slots.

## Responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

## Person Specification

### Experience

**Essential**

- Experience of working within an office environment
- Experience of working in a public facing role.

**Desirable**

- Relevant experience within the NHS

### Further Training

**Essential**

- Knowledge of / experience of using information and/or customer service systems
- Working knowledge of Microsoft Office packages including Outlook, Excel and Word

**Desirable**

- Previous experience Infoflex / 59R Software
- Previous experience of PAS / Infoflex / SystmOne (area specific software)

### Skills and Knowledge

**Essential**

- Understanding of data protection issues and the ability to maintain confidentiality
- Excellent communication skills, with ability to deal with staff at all levels
- Displays use of initiative with effective organisational skill
- Ability to prioritise and work to strict/conflicting deadlines
- On-going commitment to personal development

### Education and Qualifications

**Essential**

- GCSE at Grade C/4 in English and Maths (or equivalent qualifications) or equivalent experience

**Desirable**

- NVQ Level II in Business Administration / Customer Service / IT

## Documents

- [staff benefits (pdf, 2.7mb)](https://www.healthjobsuk.com/documents?edoc=2420)
- [job description (pdf, 168.4kb)](https://www.healthjobsuk.com/documents?vdoc=10109435)
- [person specification (pdf, 168.6kb)](https://www.healthjobsuk.com/documents?vdoc=10116498)
- [information for candidates (pdf, 496.3kb)](https://www.healthjobsuk.com/documents?edoc=2162)
- [applicants - how we use your information (pdf, 87.4kb)](https://www.healthjobsuk.com/documents?edoc=2165)
- [getting to work at sheffield teaching hospitals (pdf, 305.0kb)](https://www.healthjobsuk.com/documents?edoc=2163)
- [policy statement on the recruitment of ex-offenders (pdf, 124.0kb)](https://www.healthjobsuk.com/documents?edoc=2211)
- [a guide to using artificial intelligence and with your personal statement (pdf, 163.6kb)](https://www.healthjobsuk.com/documents?edoc=2894)
- [candidate application best practice guide - please read before completing your application (pdf, 236.3kb)](https://www.healthjobsuk.com/documents?edoc=2161)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
