# Admin Manager and Coordinator > NHS job listing from Job Clerk for Cambridge University Hospitals NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/admin-manager-and-coordinator/3635a886-f250-4b99-8bf1-d8ca0b6cf825 - **Markdown:** https://www.jobclerk.com/job/admin-manager-and-coordinator/3635a886-f250-4b99-8bf1-d8ca0b6cf825.md ## Summary - **Status:** Live - **Employer:** Cambridge University Hospitals NHS Foundation Trust - **Town:** Cambridge - **Region:** East of England - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 5 - **Salary:** £32,073 - £39,043 p.a. pro rata - **Contract type:** Permanent - **Employment type:** Full time, Part time, Flexible working, 37.5 hours per week (Full Time or Part Time / Flexible working hours may be considered) - **Closing date:** 2026-06-22T23:59:00.000Z - **Posted:** 2026-06-09T10:42:38.452Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Cambridgeshire/Cambridge/Cambridge_University_Hospitals_NHS_Foundation_Trust/Division_Rheumatology/Division_Rheumatology-v8059425 - **Application URL:** https://apps.trac.jobs/job-advert/8059425?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.cuh.nhs.uk ## Job Content ### Job overview The post holder will provide comprehensive support to the Rheumatology Management Team in the delivery of service objectives and support of tertiary multidisciplinary team . The role will contribute to service improvement, the implementation of change, the standardisation of practice, and the development of effective working relationships with clinical and non-clinical colleagues to ensure efficient service delivery. The post holder will deliver key KPI and  will demonstrate excellent communication skills, a high level of accuracy, and the ability to input data to national databases and produce local reports. ### Main duties of the job The post holder will be responsible for the line management of administrative and clerical staff and for overseeing the day-to-day delivery of administrative and multidisciplinary team support functions. - To manage staff in accordance with agreed service line management arrangements. - To ensure that administrative services are appropriately resourced and that training requirements are identified and addressed. - To review administrative provision on a regular basis in order to align resources with clinical demand. - To ensure the effective day-to-day operation of administrative services in support of service lines and patient care. - To support and motivate the administrative workforce in maintaining a focus on patient and family experience. - To manage staff performance in order to maintain high standards of service for patients, consultants, and management colleagues. - To ensure appropriate administrative cover is maintained during periods of staff absence, including sickness and annual leave. -To promote a culture of continuous improvement in order to enhance efficiency, improve patient care, and reduce costs. -To ensure clinic utilisation is maintained and maximised with support from Centralised Services ### Detailed job description and main responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: -        applied for a Graduate visa -        or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment This vacancy will close at midnight on 22nd June 2026. Interviews are due to be held on 9th July 2026. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. ## Job Details The post holder will provide comprehensive support to the Rheumatology Management Team in the delivery of service objectives and support of tertiary multidisciplinary team . The role will contribute to service improvement, the implementation of change, the standardisation of practice, and the development of effective working relationships with clinical and non-clinical colleagues to ensure efficient service delivery. The post holder will deliver key KPI and will demonstrate excellent communication skills, a high level of accuracy, and the ability to input data to national databases and produce local reports. ## Job Description The post holder will be responsible for the line management of administrative and clerical staff and for overseeing the day-to-day delivery of administrative and multidisciplinary team support functions. - To manage staff in accordance with agreed service line management arrangements. - To ensure that administrative services are appropriately resourced and that training requirements are identified and addressed. - To review administrative provision on a regular basis in order to align resources with clinical demand. - To ensure the effective day-to-day operation of administrative services in support of service lines and patient care. - To support and motivate the administrative workforce in maintaining a focus on patient and family experience. - To manage staff performance in order to maintain high standards of service for patients, consultants, and management colleagues. - To ensure appropriate administrative cover is maintained during periods of staff absence, including sickness and annual leave. -To promote a culture of continuous improvement in order to enhance efficiency, improve patient care, and reduce costs. -To ensure clinic utilisation is maintained and maximised with support from Centralised Services ## Responsibilities Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities. Due to Home Office immigration rules, a full time permanent vacancy cannot be filled by individuals on a Student visa. Therefore, please be advised that if you are a Student visa holder, we will not be able to offer you a full time permanent contract unless you have: - applied for a Graduate visa - or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment This vacancy will close at midnight on 22nd June 2026. Interviews are due to be held on 9th July 2026. Benefits to you At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff. On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only café, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH. CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times. Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered. We welcome applications from the Armed Forces. ## Person Specification ### Skills **Essential** - Ability to work as part of a team - Excellent communication skills including telephone, email, face to face - Ability to develop templates for letters - Ability to organise and manage own time keeping to schedule and deadlines - Ability to allocate and monitor work of others - Ability to use own initiative and work autonomously - Ability to demonstrate leadership skills - Willing to take on/learn new skills - Ability to show attention to detail and accuracy - Ability to adapt to change - Ability to work under pressure - Ability to store and safeguard confidential documents ### Knowledge **Essential** - Understanding of confidentiality and data protection - Sound knowledge of office procedures - Understanding of customer service - Good working knowledge of Microsoft Office packages - Knowledge of the Trust including awareness of priorities - Knowledge of Trust information systems - Awareness of NHS targets and Trust priorities **Desirable** - Knowledge of Medical Terminology ### Experience **Essential** - Previous experience of working in NHS - Experience of working in a busy clerical/office environment or reception Service - Secretarial and /or administrative experience - Prioritising, planning and organising own tasks - Working within trust guidelines - Experience of dealing with difficult situations and confrontations - Data entry experience and documentation - Experience of producing documents to a high standard - Good EPIC knowledge - Altering clinic templates and slots - Experience of managing a team ### Qualifications **Essential** - Educated to at least GCSE level, English - Maths grades between A*-C **Desirable** - Educated to A level or NVQ level 3 Customer Service/ Business Admin /ITQ or equivalent - Continued professional development ### Additional Requirements **Essential** - The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent ## Documents - [applicant information pack (pdf, 872.5kb)](https://www.healthjobsuk.com/documents?vdoc=10360134) - [information for applicants - completing your application (pdf, 222.9kb)](https://www.healthjobsuk.com/documents?vdoc=10360133) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.