# Admin Clerk/Receptionist

> NHS job listing from Job Clerk for University Hospitals Bristol and Weston NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/admin-clerkreceptionist/ad5b7655-bbc7-4eeb-b33a-e66db34c3d51
- **Markdown:** https://www.jobclerk.com/job/admin-clerkreceptionist/ad5b7655-bbc7-4eeb-b33a-e66db34c3d51.md

## Summary

- **Status:** Live
- **Employer:** University Hospitals Bristol and Weston NHS Foundation Trust
- **Location:** Weston General Hospital
- **Workplace type:** onsite
- **Profession:** Receptionist
- **Grade:** Band 2
- **Salary:** £25,272 pa
- **Contract type:** Permanent
- **Employment type:** Full time - 37.5 hours per week (rolling shifts pattern 7am to 3pm, 8am to 4pm and 10am to 6pm to cover opening hours of dept)
- **Closing date:** 2026-10-12T22:59:00.000Z
- **Posted:** 2026-09-28T12:21:00.150Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Bristol/Bristol/Bristol_NHS_Foundation_Trust/Pre_Operative_Assessment/Pre_Operative_Assessment-v8305763
- **Application URL:** https://apps.trac.jobs/job-advert/8305763?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uhbw.nhs.uk

## Job Content

### Job overview

To work as part of a team under the direction of the Clinic Manager, providing clerical support to enable the smooth running of clinic

### Main duties of the job

To liaise with patients, clinical staff, GPs and Trust support staff in person, via telephone and email to obtain clinical information as and when necessary

Provides admin support to different clinical teams such as Anaesthetic and nursing teams.

Dealing with telephone enquiries and taking accurate messages as appropriate

To act as Receptionist for clinic. Receive patients, verify identity and update the personal data on both Medway computer system and medical records as appropriate. Issuing case notes to clinic, medical and nursing staff.

To prepare case notes prior to clinics and admission for surgery, ensuring that the relevant stationery is inserted, ensure notes are up to date and that all relevant investigation reports from previous attendance are in place.

Ensure patient records are appropriately received and transferred and trace all notes into and out of the ward

### Detailed job description and main responsibilities

For a more detailed job description, main responsibilities, and Person Specification, please refer to the job description document attached to this vacancy. Received and transferred and trace all notes into and out of the ward

### Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

## Person Specification

### Essential & Desireable

**Essential**

- - Previous reception or customer facing experience in a healthcare or public setting
- - Clerical/administration experience including filing and/or reception
- - Excellent/professional telephone/ reception manner
- - Flexible approach to duties
- - Able to work under pressure and meet deadlines whilst maintaining a high standard of accuracy
- - Able to communicate clearly and act quickly in emergency
- - Good IT skills including Microsoft packages
- - Tidy and methodical working practice
- - Attention to detail
- - Ability to work effectively in a busy team, adjust to change and motivate others
- - Ability to work independently and as part of a team take instructions from nurse in charge
- - Confidence to handle difficult conversations with patients, relatives and carers

**Desirable**

- - Previous NHS experience
- - To have a basic understanding of medical terminology
- - IT skills/ Transcribing from dictations desirable only

## Documents

- [new jd (pdf, 368.6kb)](https://www.healthjobsuk.com/documents?vdoc=10648894)
- [dbs charges information (pdf, 71.0kb)](https://www.healthjobsuk.com/documents?edoc=3005)
- [dbs charges information (pdf, 119.1kb)](https://www.healthjobsuk.com/documents?ddoc=2397)
- [uhbw staff benefits book (pdf, 12.5mb)](https://www.healthjobsuk.com/documents?ddoc=2131)
- [uhbw behaviours and values (pdf, 299.3kb)](https://www.healthjobsuk.com/documents?edoc=2476)
- [policy statement - ex offenders (pdf, 424.6kb)](https://www.healthjobsuk.com/documents?edoc=667)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.