# Admin Assistant/Receptionist (Bracknell - Chemotherapy) - 30 hrs p/w

> NHS job listing from Job Clerk for Royal Berkshire NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/admin-assistantreceptionist-bracknell-chemotherapy-30-hrs-pw/6a51e2ac-887b-48f5-ba68-6ad32be4f017
- **Markdown:** https://www.jobclerk.com/job/admin-assistantreceptionist-bracknell-chemotherapy-30-hrs-pw/6a51e2ac-887b-48f5-ba68-6ad32be4f017.md

## Summary

- **Status:** Live
- **Employer:** Royal Berkshire NHS Foundation Trust
- **Town:** Reading
- **Region:** South East
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 (plus 5% Fringe £1,346) pro-rata per annum
- **Contract type:** Permanent: Based at Bracknell Healthspace
- **Employment type:** Part time - 30 hours per week (Variable Shifts)
- **Closing date:** 2026-08-06T23:59:00.000Z
- **Posted:** 2026-07-23T08:01:23.495Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Berkshire/Bracknell/Royal_Berkshire_NHS_Foundation_Trust/Bracknell_Chemotherapy/Bracknell_Chemotherapy-v8123035
- **Application URL:** https://apps.trac.jobs/job-advert/8123035?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.royalberkshire.nhs.uk

## Job Content

### Job overview

Band 2 Admin Assistant/Receptionist (Bracknell - Chemotherapy)

This is a part-time post for 30 hours p/w.

Are you an organised, friendly, and customer-focused individual looking to make a difference in a busy healthcare environment? We are seeking an Administrative Assistant / Receptionist to provide essential administrative and reception support, helping to deliver high-quality patient care.

As the first point of contact for patients and visitors, you will provide a professional welcome, manage appointments, answer telephone enquiries, and maintain accurate patient records using electronic patient record (EPR) systems. Working closely with nursing, medical, and administrative teams, you will help ensure the smooth running of outpatient clinics and a positive patient experience.

The role also includes a range of administrative duties such as preparing clinic documentation, arranging transport and interpreters where required, monitoring supplies, taking meeting minutes, and supporting the day-to-day operation of the service.

We are looking for someone with previous administrative experience, excellent communication and organisational skills, strong IT literacy, and a professional, compassionate approach. Experience in an NHS or healthcare setting and knowledge of EPR systems would be an advantage but are not essential.

In return, you'll join a supportive team with access to training, development opportunities, and the chance to build a rewarding career within the Trust.

### Main duties of the job

- Provide a professional and welcoming reception service for patients, visitors, and staff.
- Answer telephone calls, respond to enquiries, and direct calls to the appropriate team members.
- Book, amend, and cancel patient appointments using electronic patient record (EPR) systems.
- Register and check in patients, ensuring demographic information is accurate and up to date.
- Prepare and maintain accurate patient records and clinic documentation.
- Liaise with clinical teams, medical secretaries, and other departments to support the smooth running of clinics.
- Arrange patient transport, interpreters, and follow-up appointments where required.
- Respond to patient enquiries and provide information on clinic waiting times and appointments.
- Undertake a range of general administrative duties, including filing, stock monitoring, minute taking, and maintaining office supplies.
- Ensure patient information is handled confidentially and in line with data protection requirements.
- Support a safe, clean, and efficient clinical environment by following Trust policies and procedures.
- Work collaboratively with colleagues to deliver an excellent patient experience while meeting service deadlines.

Informal visits are encouraged.

### Detailed job description and main responsibilities

Please refer to the attached Job Description and Person Specification for further details of the job role.

## Person Specification

### Experience

**Essential**

- Experience of working in an healthcare environment
- Competent in the use of IT systems, including Microsoft Office
- Previous EPR experience

**Desirable**

- Experience of working in advertised role

### Education, Qualifications & Training

**Essential**

- Education to GCSE standard or equivalent experience
- Numerate and literate with good command of spoken and written English

**Desirable**

- Computer literacy qualification

## Documents

- [staff benefits (pdf, 139.1kb)](https://www.healthjobsuk.com/documents?edoc=603)
- [behaviours framework 2022 (pdf, 2.9mb)](https://www.healthjobsuk.com/documents?edoc=2970)
- [probation policy & procedure (pdf, 559.4kb)](https://www.healthjobsuk.com/documents?edoc=1640)
- [job description and person specification (pdf, 203.5kb)](https://www.healthjobsuk.com/documents?vdoc=10419643)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
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