# Admin Assistant/Receptionist - Apprenticeship Opportunity > NHS job listing from Job Clerk for Rotherham Doncaster and South Humber NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/admin-assistantreceptionist-apprenticeship-opportunity/1ed85075-d987-4057-b905-0da0e8bf152b - **Markdown:** https://www.jobclerk.com/job/admin-assistantreceptionist-apprenticeship-opportunity/1ed85075-d987-4057-b905-0da0e8bf152b.md ## Summary - **Status:** Live - **Employer:** Rotherham Doncaster and South Humber NHS Foundation Trust - **Town:** Doncaster - **Region:** North East and Yorkshire - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 2 - **Salary:** £26,299.62 per annum - **Contract type:** Permanent - **Employment type:** Full time, Flexible working, 37.5 hours per week - **Closing date:** 2026-06-04T23:59:00.000Z - **Posted:** 2026-05-21T14:20:48.042Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/South_Yorkshire/Scunthorpe/Rotherham_Doncaster_South_Humber_NHS_Foundation_Trust/Administration/Administration-v7983885 - **Application URL:** https://apps.trac.jobs/job-advert/7983885?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.rdash.nhs.uk ## Job Content ### Job overview JOB SUMMARY To provide a comprehensive administration and clerical support within service across North Lincolnshire. To include the organisation of clerical workload, management of records and related documents, reception and call handling duties. This will include dealing with queries from other Trust colleagues, patients, relatives and carers, inputting and updating data relating to the service and working with partners for the service delivery. If you don't already have a Level 2 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 2 apprenticeship qualification \[relevant to your role\]. As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive. An apprenticeship includes regular training with a college or other training organisation.  Around 20% of your working hours will be spent training or studying.  This leads to a nationally recognised qualification. Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service. ### Main duties of the job - Provide a confidential, quality administrative service. - Display and maintain high levels of customer service at all times. - Answer telephone calls as per agreed protocols. - To undertake all IT requirements, utilising Microsoft Office packages and other electronic systems including ESR, Trac, SystmOne. - Assist in the production of high-quality documentation. - Maintain, scan and file paper or digital records. - Liaise between various stakeholders including patients, Trust colleagues and other multi-agency partners as required. - To communicate effectively, accurately and professionally, applying discretion and empathy. - Maintain local booking systems, such as appointments, assessments and group clinics. - To open and distribute post appropriately. - Deal with incoming and outgoing paper work as appropriate. - Book meeting rooms as required. - To participate in regular supervision and annual PDR. - To be prepared to temporarily work in a different area from usual base point if required for the continuity of service delivery. - Other duties appropriate to grade, as identified to support the functioning of the service. ### Detailed job description and main responsibilities Before applying, please view the attached job description and person specification to view the full details about the role. ****If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship**** We reserve the right to close the vacancy early if there are a high amount of applications ## Job Details JOB SUMMARY To provide a comprehensive administration and clerical support within service across North Lincolnshire. To include the organisation of clerical workload, management of records and related documents, reception and call handling duties. This will include dealing with queries from other Trust colleagues, patients, relatives and carers, inputting and updating data relating to the service and working with partners for the service delivery. If you don't already have a Level 2 qualification or equivalent experience in a relevant subject, RDaSH are offering this post alongside the opportunity for you to complete a Level 2 apprenticeship qualification \[relevant to your role\]. As an apprentice within RDaSH you will be given the opportunity to gain experience, learn work-related skills and obtain all the tools needed to thrive. An apprenticeship includes regular training with a college or other training organisation.  Around 20% of your working hours will be spent training or studying.  This leads to a nationally recognised qualification. Whether you already work for us or are joining the Trust and NHS for the first time, apprenticeships can help you to develop the skills, knowledge and know-how in order to embark on a successful and fulfilling career within the health service. ## Responsibilities Before applying, please view the attached job description and person specification to view the full details about the role. ****If you are applying for this role via the apprenticeship route, please review the attached eligibility document to ensure you meet the eligibility criteria to undertake an apprenticeship**** We reserve the right to close the vacancy early if there are a high amount of applications ## Person Specification ### Skills **Essential** - Good interpersonal skills - Ability to communicate effectively both verbal and in writing - Awareness and understanding of the requirement for discretion and confidentiality - Ability to relay correct messages both verbally and in writing ### Knowledge **Essential** - Understand importance of maintaining confidentiality ### Experience **Essential** - IT skills in Microsoft Office Packages or equivalent experience ### Qualifications **Essential** - Demonstrable literacy and numeracy skills to functional skills level 1 or equivalent - NVQ Level 2 in a related subject or equivalent or willingness to undertake a relevant Level 2 Apprenticeship **Desirable** - GCSE Grade C or above or Functional skills level 2 or equivalent in English and Maths ## Documents - [main terms and conditions (pdf, 406.6kb)](https://www.healthjobsuk.com/documents?edoc=2515) - [apprenticeship funding eligibility (pdf, 304.4kb)](https://www.healthjobsuk.com/documents?edoc=2887) - [job description and person specification (pdf, 519.2kb)](https://www.healthjobsuk.com/documents?vdoc=10317683) - [rdash clinical & organisational strategy - 2023 to 2028 (pdf, 4.3mb)](https://www.healthjobsuk.com/documents?edoc=2789) - [use of artificial intelligence (ai) when writing job applications (pdf, 280.6kb)](https://www.healthjobsuk.com/documents?edoc=2919) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.