# Admin and Clerical Officer - Maternity Referral Team

> NHS job listing from Job Clerk for University Hospitals of Morecambe Bay NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/admin-and-clerical-officer-maternity-referral-team/96278acb-68eb-4cbf-98c6-dd463efbc2b1
- **Markdown:** https://www.jobclerk.com/job/admin-and-clerical-officer-maternity-referral-team/96278acb-68eb-4cbf-98c6-dd463efbc2b1.md

## Summary

- **Status:** Live
- **Employer:** University Hospitals of Morecambe Bay NHS Foundation Trust
- **Town:** Kendal
- **Region:** North West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 pa/pro rata
- **Contract type:** Fixed term: 12 months (Maternity leave cover)
- **Employment type:** Part time - 32 hours per week (Monday to Friday)
- **Closing date:** 2026-06-18T23:59:00.000Z
- **Posted:** 2026-06-04T13:01:20.187Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Cumbria/BarrowinFurness/University_Hospitals_Morecambe_Bay_NHS_Foundation_Trust/Maternity/Maternity-v7953411
- **Application URL:** https://apps.trac.jobs/job-advert/7953411?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uhmb.nhs.uk

## Job Content

### Job overview

An exciting opportunity has arisen for an administrative and clerical assistant to join us on a fixed term basis of 12 months to cover maternity leave.

As the successful candidate you will participate in the management and organisation of the maternity Electronic Patient Records (EPR) referral process for the booking of appointments for new  pregnancies and transfer of care

The Successful applicant is required to work with minimal supervision and coordinate activities to ensure that an efficient service is provided to service users.

You will have a welcoming and professional approach to all members of  the public and staff attending the department, and the ability to deal with sensitive, confidential information and queries regarding service users in a sympathetic and reassuring manner.

### Main duties of the job

As part of this role you will be required to:

- Provide comprehensive clerical support to clinical services
- Book service users into into clinics/making appointments
- To receive telephone calls regarding the referral process and assist patients access and complete the process.
- To Contact service users who do not have access to the internet and complete the referral form with them.
- To ensure the patients have access to initial pregnancy appointments at the appropriate time and place and with the appropriate midwife.
- To input data to computerised systems, as required.
- Provide clerical support to the Community Midwifery team as required.

### Detailed job description and main responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

## Job Details

An exciting opportunity has arisen for an administrative and clerical assistant to join us on a fixed term basis of 12 months to cover maternity leave.

As the successful candidate you will participate in the management and organisation of the maternity Electronic Patient Records (EPR) referral process for the booking of appointments for new pregnancies and transfer of care

The Successful applicant is required to work with minimal supervision and coordinate activities to ensure that an efficient service is provided to service users.

You will have a welcoming and professional approach to all members of the public and staff attending the department, and the ability to deal with sensitive, confidential information and queries regarding service users in a sympathetic and reassuring manner.

## Job Description

As part of this role you will be required to:

Provide comprehensive clerical support to clinical services

Book service users into into clinics/making appointments

To receive telephone calls regarding the referral process and assist patients access and complete the process.

To Contact service users who do not have access to the internet and complete the referral form with them.

To ensure the patients have access to initial pregnancy appointments at the appropriate time and place and with the appropriate midwife.

To input data to computerised systems, as required.

Provide clerical support to the Community Midwifery team as required.

## Responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about University Hospitals of Morecambe Bay visiting our website https://www.uhmb.nhs.uk/

## Person Specification

### Experience

**Essential**

- Have a demonstrable understanding of general office equipment i.e. computer, fax
- Knowledge of clerical / admin systems and processes
- Recent knowledge of Microsoft 365

**Desirable**

- Previous experience within healthcare setting
- Clerical experience within similar organisation

### Education and qualifications

**Essential**

- Good numeracy and literacy skills
- Good general education
- Previous admin experience

**Desirable**

- ECDL or equivalent
- RSA 1 & 2 or equivalent
- Customer Care qualification or equivalent

## Documents

- [people strategy (pdf, 109.1kb)](https://www.healthjobsuk.com/documents?edoc=2942)
- [lgbt network leaflet (pdf, 226.6kb)](https://www.healthjobsuk.com/documents?edoc=1741)
- [admin and clerical jd (pdf, 320.4kb)](https://www.healthjobsuk.com/documents?vdoc=10233910)
- [admin and clerical person spec (pdf, 83.4kb)](https://www.healthjobsuk.com/documents?vdoc=10233911)
- [access to work information sheet (pdf, 172.0kb)](https://www.healthjobsuk.com/documents?edoc=2427)
- [furness general hospital accessibility plan (pdf, 174.8kb)](https://www.healthjobsuk.com/documents?edoc=1024)
- [royal lancaster infirmary accessibility plan 2017 (pdf, 170.6kb)](https://www.healthjobsuk.com/documents?edoc=1025)
- [westmorland general hospital hospital accessibility plan (docx, 112.6kb)](https://www.healthjobsuk.com/documents?edoc=1026)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
