# ADHD Patient Liaison Officer

> NHS job listing from Job Clerk for HealthHarmonie.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/adhd-patient-liaison-officer/4181cad0-1e29-481f-86a3-0723765fddc5
- **Markdown:** https://www.jobclerk.com/job/adhd-patient-liaison-officer/4181cad0-1e29-481f-86a3-0723765fddc5.md

## Summary

- **Status:** Live
- **Employer:** HealthHarmonie
- **Town:** Reading
- **Region:** Midlands
- **Country:** England
- **Profession:** Administrative and IT
- **Salary:** £24,000 to £27,000

                    a year
- **Contract type:** Permanent
- **Employment type:** Full-time, Flexible working, Home or remote working
- **Closing date:** 2026-12-25T23:59:00.000Z
- **Posted:** 2026-06-04T01:00:14.674Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/U0024-26-0025?employerCode=U0024
- **Application URL:** https://www.jobs.nhs.uk/candidate/application/U0024-26-0025/pre-application-questions-pause?referrer=jobadvert&ref=U0024-26-0025

## Job Content

### Job summary

This is NOT a fully remote position. Following completion of training, you will be required to work from the office three days per week and remotely two days per week. The role operates on a five-day work schedule within a seven-day service, which may include occasional weekend work.

Were looking for a compassionate, detail-oriented Patient Liaison Officer (PLO) to join our growingADHD Assessment Serviceteam. Youll play a vital role in delivering a smooth, supportive experience for patients from referral through to assessment, treatment, and aftercare.

### Main duties of the job

As the first point of contact for patients, clinicians, GPs, and internal teams, youll ensure the highest standard of communication and coordination helping people feel informed, reassured, and well cared for throughout their journey with us.

### About us

About us

HealthHarmonie, part of the Medinet group, is a leading private healthcare provider dedicated to delivering high-quality healthcare services to patients across the UK. We specialise in partnering with the NHS and ICB's to provide innovative solutions that improve patient outcomes and streamline healthcare delivery.

### Details

- Date posted: 25 March 2026
- Pay scheme: Other
- Salary: £24,000 to £27,000 a year
- Contract: Permanent
- Working pattern: Full-time, Flexible working, Home or remote working
- Reference number: U0024-26-0025
- Job locations: Medinet Clinical Services Ltd, 21 Mere Green Road, Sutton Coldfield, West Midlands, B75 5BL

### Job responsibilities

About the Role

As aPatient Liaison Officer, you will:

- Manage referrals via e-RS and email, ensuring complete and accurate patient onboarding
- Coordinate triage calls, assessments, and follow-up appointments
- Provide technical and administrative support during virtual consultations
- Process and distribute clinical reports using EMIS and Hero Health
- Support titration scheduling, liaise with GPs, and manage aftercare communications
- Be the first point of contact for patient queries, offering clear, compassionate guidance

## Job Details

This is NOT a fully remote position. Following completion of training, you will be required to work from the office three days per week and remotely two days per week. The role operates on a five-day work schedule within a seven-day service, which may include occasional weekend work.

Were looking for a compassionate, detail-oriented Patient Liaison Officer (PLO) to join our growingADHD Assessment Serviceteam. Youll play a vital role in delivering a smooth, supportive experience for patients from referral through to assessment, treatment, and aftercare.

## Job Description

As the first point of contact for patients, clinicians, GPs, and internal teams, youll ensure the highest standard of communication and coordination helping people feel informed, reassured, and well cared for throughout their journey with us.

## Responsibilities

About the Role

As aPatient Liaison Officer, you will:

Manage referrals via e-RS and email, ensuring complete and accurate patient onboarding

Coordinate triage calls, assessments, and follow-up appointments

Provide technical and administrative support during virtual consultations

Process and distribute clinical reports using EMIS and Hero Health

Support titration scheduling, liaise with GPs, and manage aftercare communications

Be the first point of contact for patient queries, offering clear, compassionate guidance

## Person Specification

### Experience

**Essential**

- Experience in a healthcare, patient-facing, or service-led admin role
- Excellent interpersonal and communication skills
- Strong attention to detail and ability to multitask
- Comfortable working with sensitive patient data and IT systems
- Empathetic, professional approach to patient interaction

**Desirable**

- Mental health or ADHD service experience
- Familiarity with EMIS Web, Hero Health, or similar systems
- Understanding of healthcare data protection (e.g., GDPR, Caldicott Principles)
- Experience with virtual consultations or AI transcription tools

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
