# Acute & Emergency Administrator

> NHS job listing from Job Clerk for Wye Valley NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/acute-and-emergency-administrator/2835c23b-e394-42e3-96d7-09932ef88c56
- **Markdown:** https://www.jobclerk.com/job/acute-and-emergency-administrator/2835c23b-e394-42e3-96d7-09932ef88c56.md

## Summary

- **Status:** Live
- **Employer:** Wye Valley NHS Trust
- **Location:** Hereford
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £25,272 pa pro rata
- **Contract type:** Permanent: Weekday and weekend working
- **Employment type:** Full time - 37.5 hours per week (lates, bank holiday and weekend working included)
- **Closing date:** 2026-08-23T22:59:00.000Z
- **Posted:** 2026-08-07T08:31:34.796Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Hereford/Hereford/Wye_Valley_NHS_Trust/Ward_Clerk_Receptionist/Ward_Clerk_Receptionist-v8190362
- **Application URL:** https://apps.trac.jobs/job-advert/8190362?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.wyevalley.nhs.uk

## Job Content

### Job overview

The Acute and Emergency administrator will support a range of administrative functions across the acute and emergency floor, inclusive of the Emergency Department (ED), Acute Medical Unit (AMU) and Medical Same Day Emergency Care (SDEC), in order to support the nursing and medical staff with the daily administration of the areas.

### Main duties of the job

You will need to:-

- be an excellent communicator both written and verbally.
- be polite and welcoming to all which may include patients, staff and visitors. Often you will be the first point of contact of the ward , either in person or on the phone; first impressions count hugely and maintaining confidentiality is very important too.
- be adaptable and flexible to ever changing situations which, during busy times, may mean that you are side tracked from your own work plan and the ability be able to understand that in a health care setting, not every day is the same or predictable all the time
- have knowledge of , or will have the confidence to learn how to use different computer software systems namely at present we use Maxims and access Symphony system
- be organised and have the ability to encourage others to follow your example.
- have an understanding of ordering supplies and managing resources needed for your role

### Detailed job description and main responsibilities

To view role requirements and role responsibilities in full, please view ‘supporting documents’ linked to this vacancy.

To support internal mobility and retain organisational knowledge, this vacancy may be prioritised for colleagues awaiting redeployment matching.

### Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

## Person Specification

### Experience

**Desirable**

- Knowledge of patient systems
- Knowledge of a hospital environment

### Education & Qualifications

**Essential**

- GCSE in English and Maths or equivalent experience

**Desirable**

- IT Qualification or equivalent experience

### Skills, Knowledge & Abilities

**Essential**

- Computer skills (including intranet, email and data inputting)
- Good communication skills, with tact and diplomacy
- Knowledge and understanding of patient confidentiality
- Ability to handle difficult situation calmly and effectively

**Desirable**

- Knowledge of Maxims Computer System or other NHS computer systems

## Documents

- [wvt benefits (pdf, 621.7kb)](https://www.healthjobsuk.com/documents?ddoc=1985)
- [job description (pdf, 192.4kb)](https://www.healthjobsuk.com/documents?vdoc=10494919)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.