Accounts Receivable Officer

Job overview

The AR officer, will be working at 3 sites, and will carry out various duties to support each team.

The key purpose of the job is to: - Support the FA in maintaining accurate and up to date financial systems, records and working papers of sufficient standard to ensure the Trust fulfil its financial control and statutory reporting duties.

- Support the FA in ensuring that all Trust income is invoiced, receipted, accounted for and reported on a timely and accurate basis.

Main duties of the job

Raising invoices for various departments within finance. Dealing with various debtors in person and via telephone. Preparing and raising invoices via oracle, preparing and sending out standard  letters. liaising with the Trust internal credit controller, and external debt collectors. updating spreadsheets.

Detailed job description and main responsibilities

Invoicing & Income Management

• Raise invoices for various departments in a timely and accurate manner
• Prepare and process invoices using the Oracle financial system
• Ensure all invoices comply with internal financial controls and agreed pricing structures
• Investigate and resolve invoice queries raised by internal departments or external debtors

Debtor Management

• Act as a point of contact for a wide range of debtors, dealing with queries in person and via telephone
• Monitor outstanding debts and follow up overdue invoices
• Prepare and issue standard reminder letters and statements in accordance with the debt recovery process
• Maintain professional and effective relationships with debtors while ensuring prompt payment

Credit Control & Debt Recovery

• Liaise closely with the Trust’s internal Credit Control team to support debt recovery activities
• Work with external debt collection agencies where required, providing accurate documentation and information
• Escalate long-outstanding or complex debts in line with policy

Financial Administration & Reporting

• Maintain and regularly update spreadsheets to track invoices, payments, and outstanding balances
• Reconcile debtor accounts and assist with reporting on aged debt
• Ensure accurate record-keeping and compliance with audit requirements

General Finance Support

• Support wider finance team activities as required
• Contribute to process improvements to enhance efficiency and accuracy
• Ensure confidentiality and data protection standards are maintained at all times