# Accommodation and Transport Officer

> NHS job listing from Job Clerk for East Lancashire Hospitals NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/accommodation-and-transport-officer/e2275d5b-a3fa-4ee9-a599-52adb16d94cb
- **Markdown:** https://www.jobclerk.com/job/accommodation-and-transport-officer/e2275d5b-a3fa-4ee9-a599-52adb16d94cb.md

## Summary

- **Status:** Live
- **Employer:** East Lancashire Hospitals NHS Trust
- **Location:** Royal Blackburn Teaching Hospital
- **Workplace type:** onsite
- **Profession:** Officer (discipline unspecified)
- **Grade:** Band 2
- **Salary:** £25272.00
- **Contract type:** 12 months (Fixed Term)
- **Employment type:** Part time - 22.5 hours per week (the postholder will be required to be flexible, there will be times of annual leave/sickness cover required fulltime hours may be necessary)
- **Closing date:** 2026-10-25T23:59:00.000Z
- **Posted:** 2026-10-14T11:40:05.343Z
- **Source information URL:** https://www.healthjobsuk.com/job/-v8294892
- **Application URL:** https://apps.trac.jobs/job-advert/8294892?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.elht.nhs.uk

## Job Content

### Job overview

To provide administrative support for the Trust's accommodation and transport services. The post holder will act as a first point of contact for accommodation and transport enquiries, coordinate authorised taxi bookings, maintain accurate records, and support the efficient day-to-day operation of both services

### Main duties of the job

Administrative Duties

- Maintain accurate electronic and paper filing systems.
- Input, update, and retrieve information.
- Assist with data collection and audits.
- Process routine correspondence and documentation.

General Responsibilities

- Provide a professional, courteous, and customer-focused service at all times.
- Adhere to Trust policies, procedures, and Health and Safety requirements.
- Support service improvement initiatives and contribute to departmental objectives.
- Attend team meetings and mandatory training.
- Maintain confidentiality at all times.
- Undertake any other duties appropriate to the role and grade as requested by management.

### Detailed job description and main responsibilities

Accommodation Administration

- Manage accommodation enquiries from staff and external agencies.
- Process accommodation applications and maintain associated records.
- Prepare accommodation documentation and ensure all required paperwork is completed and signed.
- Arrange resident check-ins and check-outs.
- Monitor room occupancy
- Liaise with Estates and Maintenance teams to report repairs and ensure issues are resolved promptly.
- Respond to accommodation-related enquiries by telephone, email, and in person.
- Issue and record keys to residents, Estates staff, contractors, and authorised personnel, maintaining accurate audit trails.
- Maintain key registers and ensure the timely return of all issued keys.
- Liaise with Domestic Services to ensure accommodation is cleaned and prepared for incoming residents.
- Assist with pre-arrival inspections to ensure accommodation is clean, safe, and equipped in accordance with inventory requirements.
- Inform residents of planned maintenance works, inspections, servicing, or other activities affecting their accommodation.

Transport Administration

- Coordinate transport requirements in accordance with Trust policies and procedures.
- Receive and process authorised requests for taxi bookings from departments across the Trust.
- Liaise with Nuclear Medicine department as and when required for additional collection requests
- Liaise with Mortuary and Swan Team in organising Collection and Drop offs.
- Book transport using approved electronic booking systems.
- Ensure all bookings meet eligibility and authorisation requirements.
- Maintain accurate records of transport bookings and associated costs.
- Respond to and resolve transport delays, cancellations, and service issues where possible, escalating concerns as appropriate.

## Person Specification

### Education, Qualifications, Knowledge, Experience, Skills & Abilities

**Essential**

- Experience using Microsoft Office applications including Outlook, Word and Excel.
- Good standard of general education including GCSE Grade C/4 or above in English and Mathematics (or equivalent).
- Effective communication skills, both verbal and written.
- Experience undertaking administrative duties.
- Ability to remain calm and professional when dealing with challenging situations, complaints or conflict.
- Flexible approach to work and changing priorities.

**Desirable**

- Previous experience in a customer focused environment.
- Experience managing records and bookings systems.
- Previous experience within NHS staff accommodation, estates, facilities management

## Documents

- [privacy notice (pdf, 305.1kb)](https://www.healthjobsuk.com/documents?edoc=1761)
- [benefits of working at elht (pdf, 1.2mb)](https://www.healthjobsuk.com/documents?edoc=2405)
- [accommodation_transport officer (pdf, 80.4kb)](https://www.healthjobsuk.com/documents?vdoc=10617207)
- [accommodation_transport officer (pdf, 288.6kb)](https://www.healthjobsuk.com/documents?vdoc=10616363)
- [additional candidate information 2024 (pdf, 408.6kb)](https://www.healthjobsuk.com/documents?edoc=2494)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.