# Accommodation Administrator

> NHS job listing from Job Clerk for University Hospitals Dorset NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/accommodation-administrator/aae5e006-47dc-42e4-836b-66041063cd49
- **Markdown:** https://www.jobclerk.com/job/accommodation-administrator/aae5e006-47dc-42e4-836b-66041063cd49.md

## Summary

- **Status:** Live
- **Employer:** University Hospitals Dorset NHS Foundation Trust
- **Town:** Poole
- **Region:** South West
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** Dependant on experience
- **Contract type:** Permanent: on-call duties are available to supplement monthly earnings if desired
- **Employment type:** Full time - 37.5 hours per week (08:30 to 16:30 Monday to Friday)
- **Closing date:** 2026-07-12T23:59:00.000Z
- **Posted:** 2026-07-01T10:13:19.992Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Dorset/Poole/University_Hospitals_Dorset_NHS_Foundation_Trust/Administrative_Services/Administrative_Services-v8084081
- **Application URL:** https://apps.trac.jobs/job-advert/8084081?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.uhd.nhs.uk

## Job Content

### Job overview

The post holder will be responsible for providing administrative duties within the UHD Residences team including reservations, financial processes and maintenance functions as well as the provision of administrative support to the Accommodation Manager.

Base Location: Poole and Bournemouth Hospital

Interview Date - Monday 20th July 2026

### Main duties of the job

To answer telephone calls, emails and face to face enquiries from tenants, contractors and

visitors.

- Give advice and information regarding accommodation options, our booking application

process and general accommodation support.

- Providing administration support for the UHD Residences team and Accommodation Manager.
- To have full understanding of our reservations process from applications, tenancy agreements,

Right to Rent, accommodation costs, key packs to check-in.

- To be able to assist with general enquiries received from customers; keeping update on current

procedures.

- Carry out accompanied viewings with potential residents.
- Carry out estate inspections where required with maintenance and housekeeping teams.
- To undertake any other tasks and duties reasonably requested, in line with the level of

responsibility for the post and in order to meet the changing needs of the service.

- To take debit/credit card and cash payments for accommodation charges and other services

### Detailed job description and main responsibilities

For detailed job description and main responsibilities please see attached job description for further details

## Job Details

The post holder will be responsible for providing administrative duties within the UHD Residences team including reservations, financial processes and maintenance functions as well as the provision of administrative support to the Accommodation Manager.

Base Location: Poole and Bournemouth Hospital

Interview Date - Monday 20th July 2026

## Job Description

To answer telephone calls, emails and face to face enquiries from tenants, contractors and

visitors.

Give advice and information regarding accommodation options, our booking application

process and general accommodation support.

Providing administration support for the UHD Residences team and Accommodation Manager.

To have full understanding of our reservations process from applications, tenancy agreements,

Right to Rent, accommodation costs, key packs to check-in.

To be able to assist with general enquiries received from customers; keeping update on current

procedures.

Carry out accompanied viewings with potential residents.

Carry out estate inspections where required with maintenance and housekeeping teams.

To undertake any other tasks and duties reasonably requested, in line with the level of

responsibility for the post and in order to meet the changing needs of the service.

To take debit/credit card and cash payments for accommodation charges and other services

## Responsibilities

For detailed job description and main responsibilities please see attached job description for further details

## Person Specification

### Experience

**Essential**

- Clerical duties and working in a busy administrative environment
- Prior cash handling and till operation
- Basic computer skills
- Able to work as part of a busy team
- Able to demonstrate attention to detail and to work with accuracy when undertaking repetitive tasks

**Desirable**

- Experience of working in a hospital or on reception and/or dealing with customers/range of different people
- Customer service qualification.

### Personal Attributes

**Essential**

- Good customer care and confidence to respond to a range of different people and colleagues in a courteous and professional manner
- Able to work as part of a busy team

## Documents

- [jd (pdf, 328.4kb)](https://www.healthjobsuk.com/documents?vdoc=10376678)
- [ps (pdf, 344.6kb)](https://www.healthjobsuk.com/documents?vdoc=10376679)
- [dbs - faqs (pdf, 102.0kb)](https://www.healthjobsuk.com/documents?edoc=2417)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
