# Access to Information Administrator > NHS job listing from Job Clerk for Hywel Dda University Health Board. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/access-to-information-administrator/7d840bba-2868-4a59-a2e6-f219a10a97d3 - **Markdown:** https://www.jobclerk.com/job/access-to-information-administrator/7d840bba-2868-4a59-a2e6-f219a10a97d3.md ## Summary - **Status:** Live - **Employer:** Hywel Dda University Health Board - **Town:** Haverfordwest - **Region:** West Wales - **Country:** Wales - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £26,300 - £27,890 per annum - **Contract type:** Permanent - **Employment type:** Full time - 37.5 hours per week - **Closing date:** 2026-06-11T23:59:00.000Z - **Posted:** 2026-05-28T11:22:37.300Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/Carmarthenshire/Health_Board_Wide/Hywel_Dda_University_Health_Board/Information_Governance/Information_Governance-v8041381 - **Application URL:** https://apps.trac.jobs/job-advert/8041381?ShowJobAdvert=&feedid=9002 - **Employer website:** https://hduhb.nhs.wales ## Job Content ### Job overview We have a new vacancy available to work in Information Governance as an 'Access to Information Administrator' who will support the delivery of Information Access requests received by the Health Board in accordance with Data Protection and Access to Health Records legislation. The role requires regular communication with a wide range of stakeholders, including patients, relatives, solicitors, healthcare professionals, local authorities, and the police. Communication must be professional, empathetic, confidential, and tailored to the recipient’s level of understanding. The post holder must ensure timely liaison with clinicians and staff to support appropriate review and redaction of information prior to disclosure. ### Main duties of the job You will be responsible for managing a high-volume workload, prioritising tasks effectively, meeting strict statutory deadlines, and maintaining a high standard of customer service. This role also involves working independently within relevant legislation, guidance, and organisational policies, seeking senior advice when required. Key duties include accurately processing access to records requests, ensuring records are correctly identified, checked, scanned, and disclosed in line with subject access and confidentiality requirements. This requires strong analytical and judgement skills to verify patient identity and ensure only relevant and correct information is released, thereby minimising the risk of data breaches and regulatory penalties. In addition, you will be responsible for the safe and effective use of departmental resources, including reporting equipment issues, maintaining stock security, and identifying supply requirements to management. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. ### Detailed job description and main responsibilities You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences.  In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Interviews will be held on  05/06/2026. ## Job Details We have a new vacancy available to work in Information Governance as an 'Access to Information Administrator' who will support the delivery of Information Access requests received by the Health Board in accordance with Data Protection and Access to Health Records legislation. The role requires regular communication with a wide range of stakeholders, including patients, relatives, solicitors, healthcare professionals, local authorities, and the police. Communication must be professional, empathetic, confidential, and tailored to the recipient’s level of understanding. The post holder must ensure timely liaison with clinicians and staff to support appropriate review and redaction of information prior to disclosure. ## Job Description You will be responsible for managing a high-volume workload, prioritising tasks effectively, meeting strict statutory deadlines, and maintaining a high standard of customer service. This role also involves working independently within relevant legislation, guidance, and organisational policies, seeking senior advice when required. Key duties include accurately processing access to records requests, ensuring records are correctly identified, checked, scanned, and disclosed in line with subject access and confidentiality requirements. This requires strong analytical and judgement skills to verify patient identity and ensure only relevant and correct information is released, thereby minimising the risk of data breaches and regulatory penalties. In addition, you will be responsible for the safe and effective use of departmental resources, including reporting equipment issues, maintaining stock security, and identifying supply requirements to management. The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply. ## Responsibilities You will be able to find a full job description and person specification attached within the supporting documents. The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers. The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us. Interviews will be held on 05/06/2026. ## Person Specification ### Other **Essential** - Willingness to travel across Health Board locations in timely manner. - Flexible approach to the needs of the service. **Desirable** - Welsh Speaker (Level 1) ### Experience **Essential** - Experience in the use of Microsoft Office packages such as Word, Outlook, Excel and Teams in a working environment **Desirable** - Previous experience of working within an NHS environment or department - Experience of dealing with sensitive information - Knowledge and experience of the NHS patient information systems e.g. WPAS, WCP, WNCR, WDS, CYPRIS ### Qualifications and Knowledge **Essential** - Educated to GCSE level or equivalent, including English at Grade C or above. - NVQ Level 3 qualification or equivalent. - Knowledge of Information Governance requirements, Caldicott Principles, Data Protection & Access to Health Records Legislation. - Knowledge & understanding of information security and importance of confidentiality - Good IT Skills required **Desirable** - Attainment of the Act Now or equivalent foundation certificate in information governance plus demonstrable experience working within a subject access role Previous experience of handling Subject Access Requests. ## Documents - [oh form (pdf, 656.5kb)](https://www.healthjobsuk.com/documents?vdoc=10329933) - [privacy notice (pdf, 808.3kb)](https://www.healthjobsuk.com/documents?edoc=2373) - [guidance notes for applicants (pdf, 278.7kb)](https://www.healthjobsuk.com/documents?edoc=2383) - [job description & person specification - english (pdf, 248.3kb)](https://www.healthjobsuk.com/documents?vdoc=10330736) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.