# Access to Health Records Officer

> NHS job listing from Job Clerk for Buckinghamshire Healthcare NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/access-to-health-records-officer/48e90cf2-e3ff-48d1-94b9-68fa6d6b9b7e
- **Markdown:** https://www.jobclerk.com/job/access-to-health-records-officer/48e90cf2-e3ff-48d1-94b9-68fa6d6b9b7e.md

## Summary

- **Status:** Live
- **Employer:** Buckinghamshire Healthcare NHS Trust
- **Location:** Stoke Mandeville Hospital
- **Workplace type:** onsite
- **Profession:** Health records clerk
- **Grade:** Band 4
- **Salary:** £28,392 - £31,157 Per annum (pro rata for part time)
- **Contract type:** Permanent
- **Employment type:** Full time, Part time, Job share, Flexible working, 37.5 hours per week (Monday - Friday)
- **Closing date:** 2026-11-03T23:59:00.000Z
- **Posted:** 2026-10-20T12:50:37.857Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/Buckinghamshire/Aylesbury/Buckinghamshire_Healthcare_NHS_Trust/Medical_Records/Medical_Records-v8365885
- **Application URL:** https://apps.trac.jobs/job-advert/8365885?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.buckshealthcare.nhs.uk

## Job Content

### Job overview

We are seeking a motivated Access to Health Records Officer to join our Medical Records team. You will play a key role in processing Subject Access Requests (SARs), ensuring patients and authorised representatives receive timely, lawful access to their health information. The role includes retrieving and preparing records, managing sensitive enquiries, and maintaining accurate documentation in line with GDPR and national legislation.

You will also provide supportive Registration Authority (RA) duties, including assisting with Smartcard registration and access updates to help maintain secure digital access across the Trust. This is an excellent opportunity to develop specialist skills within Information Governance and contribute to a vital statutory service.

### Main duties of the job

- Receive, assess and process requests for access to patient records, ensuring valid consent and compliance with GDPR, the Data Protection Act 2018 and the Access to Health Records Act 1990.
- Locate, retrieve, prepare and collate patient records from both paper and digital systems, ensuring accuracy and confidentiality at all times.
- Maintain up-to-date records of all requests, monitor progress and support timely completion within statutory deadlines.
- Communicate professionally with patients, solicitors, staff and external organisations, handling sensitive enquiries with tact and discretion.
- Provide basic guidance to staff on data protection and access to records requirements.
- Support the Registration Authority (RA) function by assisting with Smartcard registration tasks such as identity checks, issuing and updating Smartcards under supervision.
- Escalate complex cases, concerns or potential issues to the Access & Registration Lead.
- Travel to other Trust sites to retrieve records when required.

### Detailed job description and main responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

If you have a disability that makes submitting this online application difficult and would like assistance, please contact us on bht.recruitment@nhs.net quoting the vacancy reference number.

## Person Specification

### SKILLS, ABILITIES & KNOWLEDGE

**Essential**

- Computer literate, proficient in Microsoft Office suite

**Desirable**

- Understanding of NHS Smartcard technology and associated applications.

### EXPERIENCE eg Breadth of occupational experience

**Essential**

- Minimum 6 months experience of office systems which includes handling queries from colleagues and public
- Experience supporting Registration Authority or Smartcard processes.
- Experience supporting or processing Subject Access Requests or Freedom of Information requests
- Undertanding of General Data, Protection Regulations (GDPR) Data Protection Act 2018, Access to Health Records Act 1990 & understanding of duty of confidentiality

### EDUCATION, QUALIFICATIONS & TRAINING eg Education, professional qualifications

**Essential**

- Educated to ‘A level, NVQ3 or equivalent experience

**Desirable**

- Further training/experience related to Subject Access Requests, governance, business administration or office practices, including software

### SPECIAL CIRCUMSTANCES eg Ability to travel to other sites. Ability to work internal rotation

**Essential**

- Able to travel between all Trust sites

## Documents

- [access to health records officer (pdf, 152.7kb)](https://www.healthjobsuk.com/documents?vdoc=10693055)
- [access to health records officer (pdf, 224.4kb)](https://www.healthjobsuk.com/documents?vdoc=10693056)
- [access to health records officer - fr (pdf, 136.7kb)](https://www.healthjobsuk.com/documents?vdoc=10693057)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.