# Access Management Officer > NHS job listing from Job Clerk for Hull University Teaching Hospitals NHS Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/access-management-officer/be0cd24b-8197-4e04-b2e1-e82f26fb382b - **Markdown:** https://www.jobclerk.com/job/access-management-officer/be0cd24b-8197-4e04-b2e1-e82f26fb382b.md ## Summary - **Status:** Live - **Employer:** Hull University Teaching Hospitals NHS Trust - **Location:** Castle Hill Hospital - **Workplace type:** onsite - **Profession:** Officer (discipline unspecified) - **Grade:** Band 4 - **Salary:** £28,392 - £31,157 per annum - **Contract type:** 2 years (Fixed Term) - **Employment type:** Full time, Part time, 37.5 hours per week - **Closing date:** 2026-09-16T22:59:00.000Z - **Posted:** 2026-09-02T10:11:39.638Z - **Source information URL:** https://www.healthjobsuk.com/job/UK/East_Yorkshire/HullCottinghamGooleGrimsbyScnuthorpe_HU_JQ_DN_BH/Hull_University_Teaching_Hospitals_NHS_Trust/Access_Management/Access_Management-v8225983 - **Application URL:** https://apps.trac.jobs/job-advert/8225983?ShowJobAdvert=&feedid=9002 - **Employer website:** https://www.hull.nhs.uk ## Job Content ### Job overview This role is to provide an efficient and effective account management service to end users, including processing of access applications, and troubleshooting access related issues. This role requires close liaison with System managers regarding the access granted on their systems and with regard to streamlining the processes involved. The post holder will also be required to work as a Registration Authority Agent granting access to national NHS applications. Duties include supervision of junior staff as and when required to meet peaks in demand for access changes. Please note you will be required to work at Hull University Teaching Hospitals and North Lincolnshire and Goole Hospitals. ### Main duties of the job The Post Holder will be responsible for managing and controlling access to multiple systems, including CRS systems, and acting as a Registration Authority Agent for national NHS applications. They will work closely with system administrators to improve the access allocation process and ensure efficient access management. Additionally, the role involves liaising proactively with stakeholders, maintaining access management documentation, and supervising junior staff. The Post Holder will also assist in the development and improvement of access management processes, provide guidance to users, and ensure compliance with policies and procedures related to data protection and security. ### Detailed job description and main responsibilities For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification. We reserve the right to close the advert early in the event of high levels of interest. Therefore, early applications are encouraged. Please note that, in line with UKVI regulations, this vacancy does not meet the eligibility criteria for sponsorship under the Skilled Worker Visa route. As a result, we are unable to issue a Certificate of Sponsorship for this position. We remain committed to fair and equal recruitment practices and encourage applications from all suitably qualified candidates who have the right to work in the UK. ## Person Specification ### Other Requirements **Essential** - Ability to plan, organise, and prioritise workload to meet service deadlines - Willingness to undertake mandatory training and participate in appraisal and development processes - Awareness of and adherence to Information Governance, GDPR, and Trust policies - Willingness to travel between sites to support service delivery, if required. ### Application Completion **Essential** - ALL sections of application form FULLY completed ### Education/ Qualifications **Essential** - GCSEs (or equivalent) in English and Maths or equivalent relevant experience - Level 4 qualification (e.g. Diploma, Certificate, or equivalent) in IT, Digital, Business Administration, Information Security, or a related field OR equivalent relevant experience **Desirable** - Qualification in IT, Information Security, Digital, or related discipline - Formal training in Registration Authority, Smartcards, Identity Management, or IT Security ### Special Attributes and other **Essential** - Organised and able to manage competing priorities - Attention to detail and commitment to accuracy - Ability to work independently and as part of a team - Proactive and solution focused approach - Flexible and adaptable to changing workloads and priorities **Desirable** - Interest in digital systems, information security, and service improvement ### Knowledge, Training & Experience **Essential** - Experience working in an access management, IT support, service desk, or digital administration role - Experience of managing user access, security permissions, or system accounts - Understanding of information governance, data protection, and confidentiality requirements - Experience using IT systems, databases, and Microsoft Office applications (Word, Excel, Outlook, Teams) - Ability to follow policies, procedures, and national guidance to maintain secure system access **Desirable** - Experience working within the NHS or a large complex organisation - Experience acting as a Registration Authority Agent or using NHS Identity / Smartcard systems - Experience of auditing, reporting, or maintaining access records and documentation ### Communication and Interpersonal Skills **Essential** - Ability to communicate technical and procedural information clearly to non-technical users - Good verbal and written communication skills - Strong customer service skills and ability to manage enquiries professionally - Ability to work collaboratively with IT teams, HR teams, managers, and system users - Ability to provide guidance and support to junior staff or colleagues **Desirable** - Experience delivering training, guidance, or briefings on system access processes ## Documents - [our promise (pdf, 313.3kb)](https://www.healthjobsuk.com/documents?edoc=1964) - [our promise (pdf, 331.6kb)](https://www.healthjobsuk.com/documents?ddoc=1210) - [job description (pdf, 464.4kb)](https://www.healthjobsuk.com/documents?vdoc=10582296) - [remarkable people (pdf, 3.4mb)](https://www.healthjobsuk.com/documents?edoc=1965) - [afc remarkable people (pdf, 1.3mb)](https://www.healthjobsuk.com/documents?ddoc=1211) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.