# 2644 - Administrative Maternity Support Worker

> NHS job listing from Job Clerk for Barnsley Hospital NHS Foundation Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/2644-administrative-maternity-support-worker/69148385-b2ad-495a-9d1a-00cb3c9dfa0f
- **Markdown:** https://www.jobclerk.com/job/2644-administrative-maternity-support-worker/69148385-b2ad-495a-9d1a-00cb3c9dfa0f.md

## Summary

- **Status:** Live
- **Employer:** Barnsley Hospital NHS Foundation Trust
- **Town:** Barnsley
- **Region:** North East and Yorkshire
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 3
- **Salary:** £25,760 to £27,476

                    a year
- **Contract type:** Permanent
- **Employment type:** Part-time, Flexible working Part-time, Flexible working
- **Closing date:** 2026-06-05T23:59:00.000Z
- **Posted:** 2026-05-26T12:01:40.719Z
- **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9163-2644I-05-2026?employerCode=C9163
- **Application URL:** https://www.jobs.nhs.uk/candidate/application/C9163-2644I-05-2026/pre-application-questions-pause?referrer=jobadvert&ref=C9163-2644I-05-2026
- **Employer website:** https://www.barnsleyhospital.nhs.uk

## Job Content

### Job summary

You will support Midwifery staff with administrative duties including digital referrals, document preparation, and general ward administration, while also assisting the Lead Midwife with daily operational tasks.

This is a patient-facing role requiring excellent communication and interpersonal skills, compassion, professionalism, and confidence when supporting women, families, and visitors within the maternity environment. The ability to remain calm, organised, and efficient under pressure is essential.

The post supports the maternity service across a 7 day rota and requires flexibility to meet the needs of the service.

### Main duties of the job

answer and direct calls

handle enquiries

print and file paperwork and documentation

ensuring that patient notes are kept neat and chronologically filed

support midwifery staff and the Lead with printing, filing and digital referrals etc

maintain digital referrals as per the request of doctors

arrange follow up for mums and babies

deal with patients and the public

Maintain safety of the Families on our ward

Support other areas of our maternity service

### About us

Barnsley Hospital NHS Foundation Trust is a high performing Trust, currently rated Good by the Care Quality Commission (CQC) and achieving significant progress in the delivery of our strategic objectives, including our ambition to be the best Place to Work

We scored best in the country in the most recent NHS Staff Survey for teamwork, compassionate leadership, and supporting work/life balance. In 2024's survey, the Trust also scored above average in every theme of the NHS People Promise the promise NHS colleagues make to each other to improve the experience of working in the NHS for everyone

We are proud of the commitment of our colleagues to ensuring a strong and sustainable future and our organisation is highly valued by our local communities

There has never been a better time to join Barnsley Hospital. It is moving at pace and a we can do this attitude is evident right through the organisation

Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants

For individuals who may require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility, please note that band 2 roles are no longer eligible for sponsorship

The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction

Please note we reserve the right to close positions early

### Details

- Date posted: 26 May 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £25,760 to £27,476 a year pro rata
- Contract: Permanent
- Working pattern: Part-time, Flexible working
- Reference number: C9163-2644I-05-2026
- Job locations: Pogmoor Road, Barnsley, South Yorkshire, S75 2EP, United Kingdom

### Job responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

## Job Details

You will support Midwifery staff with administrative duties including digital referrals, document preparation, and general ward administration, while also assisting the Lead Midwife with daily operational tasks.

This is a patient-facing role requiring excellent communication and interpersonal skills, compassion, professionalism, and confidence when supporting women, families, and visitors within the maternity environment. The ability to remain calm, organised, and efficient under pressure is essential.

The post supports the maternity service across a 7 day rota and requires flexibility to meet the needs of the service.

## Job Description

answer and direct calls

handle enquiries

print and file paperwork and documentation

ensuring that patient notes are kept neat and chronologically filed

support midwifery staff and the Lead with printing, filing and digital referrals etc

maintain digital referrals as per the request of doctors

arrange follow up for mums and babies

deal with patients and the public

Maintain safety of the Families on our ward

Support other areas of our maternity service

## Responsibilities

Please refer to the attached Job Description and Person Specification for full details of the role and responsibilities.

## Person Specification

### Experience

**Essential**

- Previous clerical/administrative experience.
- Experience of direct telephone contact with patients/clients and staff.
- Experience of working with staff at all levels
- Experience of working with IT systems in a care environment

**Desirable**

- Previous NHS or similar experience.
- Previous ward clerk experience

### Qualifications

**Essential**

- Minimum of 3 Grade 9-4 GCSEs or relevant equivalent knowledge/experience.
- NVQ in customer care/or relevant equivalent knowledge/experience.
- Recognised IT qualification

### Skills and Abilities

**Essential**

- Excellent verbal/telephone communication skills.
- Good written communication skills.
- Ability to work on own initiative.
- Ability to work as part of a team
- Ability to prioritise work load.
- Ability to manage time effectively and efficiently.
- Ability to display sensitivity and tact at all times.
- Ability to collate information.
- Problem solving skills.

### Values based Questions

**Essential**

- Please describe in around 100 words: What motivates you to do a good job?
- Please describe in around 100 words: Please describe a situation where you have demonstrated respect for your colleagues/patients in a difficult or sensitive situation.

### Knowledge and Awareness

**Essential**

- Understanding of the need for confidentiality and data protection
- Awareness of Health and Safety requirement.
- Computer skills and knowledge of windows based computer packages

## Documents

- [Job Description (DOC, 240 KB)](document:2935975)
- [Our NHS People Promise (PDF, 594 KB)](document:2935976)
- [values based recruitment guidance for candidates (PDF, 727 KB)](document:2935977)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.
