# 24/7 Maternity Receptionist/Clerical Officer

> NHS job listing from Job Clerk for Croydon Health Services NHS Trust.

## Canonical URLs

- **HTML:** https://www.jobclerk.com/job/247-maternity-receptionistclerical-officer/6e4481de-0535-4e82-9707-eea3ba62431c
- **Markdown:** https://www.jobclerk.com/job/247-maternity-receptionistclerical-officer/6e4481de-0535-4e82-9707-eea3ba62431c.md

## Summary

- **Status:** Live
- **Employer:** Croydon Health Services NHS Trust
- **Town:** Thornton Heath
- **Region:** London
- **Country:** England
- **Profession:** Administrative and IT
- **Grade:** Band 2
- **Salary:** £30,142 p.a inc HCAS
- **Contract type:** Permanent: The role requires out of hours working, including weekends and nights on 24/7 rota.
- **Employment type:** Full time - 37.5 hours per week (weekend cover may be required.)
- **Closing date:** 2026-08-03T08:00:00.000Z
- **Posted:** 2026-07-27T14:00:43.118Z
- **Source information URL:** https://www.healthjobsuk.com/job/UK/London/Croydon/Croydon_Health_Services_NHS_Trust/Admin_Clerical_band/Admin_Clerical_band-v8185493
- **Application URL:** https://apps.trac.jobs/job-advert/8185493?ShowJobAdvert=&feedid=9002
- **Employer website:** https://www.croydonhealthservices.nhs.uk

## Job Content

### Job overview

Maternity Ward Clerk - 37.5 hours a week (full time basis)

The post will close once we have received a sufficient number of applications.

We have an exciting opportunity for an exceptional candidate to join the the the Integrated Women, Children's & Sexual Health directorate as a Maternity Ward Clerk on a 37.5 hrs a week/full time basis.   The successful candidate will support the provision of the highest quality patient care through dedicated administrative and clerical support and continuous improvement. They will be able to demonstrate advanced communication and organisational skills, use their initiative and show problem-solving skills.  Excellent attention to detail and a passion for patient care is essential.

### Main duties of the job

### 24/7 Maternity Receptionist/Clerical Officer

The post holder will be responsible for delivering an effective and efficient support service to assist in the provision of quality patient care. This will include general clerical, administrative and reception duties that support the administrative elements of the entire patient pathway.  The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway.

### Detailed job description and main responsibilities

***Please see the attached supporting document which contains more information about the role in the job description and person specification***

## Person Specification

### General

**Essential**

- Educated to GCSE / O’ level or equivalent, including Grade C or higher in English and Maths (2) NVQ Level 2 or equivalent (2)
- Experience of working in a healthcare environment, NHS (2) Customer Service/Support experience (2) (2) Evidence of on-going continuous personal development (CPD) and training (2)

### Knowledge and Experience

**Essential**

- Show tact and diplomacy(2)
- Able to discuss sensitive issues with clinicians, doctors, midwives and the general (2)public. (2)

**Desirable**

- NHS experience (2)
- Knowledge of Cerner (2)
- Knowledge of maternity pathway (2)
- Knowledge of HIM tracking / medical records (2)

### Knowledge and understanding

**Essential**

- Knowledge of customer service (2)
- Willing to undertake inhouse training (2)

## Documents

- [jd (pdf, 405.4kb)](https://www.healthjobsuk.com/documents?vdoc=10489356)
- [chs accomodation (pdf, 676.5kb)](https://www.healthjobsuk.com/documents?edoc=1725)
- [croydon trust values (pdf, 324.9kb)](https://www.healthjobsuk.com/documents?edoc=2317)
- [ai toolkit for candidates (pdf, 1.9mb)](https://www.healthjobsuk.com/documents?ddoc=2414)
- [chs dbs policy statement (pdf, 53.0kb)](https://www.healthjobsuk.com/documents?edoc=972)
- [map of croydon university hospital (pdf, 95.6kb)](https://www.healthjobsuk.com/documents?edoc=974)

## Agent Notes

- This Markdown page is generated from the same Job Clerk job record as the HTML job detail page.
- Use the canonical HTML URL for user-facing references.
- Use the application URL when the user wants to apply on the source NHS site.