# 0 - 19 Administrator > NHS job listing from Job Clerk for Bridgewater Community Healthcare NHS Foundation Trust. ## Canonical URLs - **HTML:** https://www.jobclerk.com/job/0-19-administrator/679fe972-2c5f-4b0e-8123-f4d5d9fb6f34 - **Markdown:** https://www.jobclerk.com/job/0-19-administrator/679fe972-2c5f-4b0e-8123-f4d5d9fb6f34.md ## Summary - **Status:** Live - **Employer:** Bridgewater Community Healthcare NHS Foundation Trust - **Town:** Warrington - **Region:** North West - **Country:** England - **Profession:** Administrative and IT - **Grade:** Band 3 - **Salary:** £25,760 to £27,476 a year - **Contract type:** Permanent - **Employment type:** Part-time, Flexible working Part-time, Flexible working - **Closing date:** 2026-06-04T23:59:00.000Z - **Posted:** 2026-05-28T12:52:36.330Z - **Source information URL:** https://www.jobs.nhs.uk/candidate/jobadvert/C9835-HC26-008?employerCode=C9835 - **Application URL:** https://www.jobs.nhs.uk/candidate/application/C9835-HC26-008/pre-application-questions-pause?referrer=jobadvert&ref=C9835-HC26-008 - **Employer website:** https://www.bridgewater.nhs.uk ## Job Content ### Job summary To provide clerical support to allow for the effective operational management of the 0-19 service, by undertaking routine office duties, typing, administrative and clerical duties and dealing with routine enquiries and queries via telephone and email. ### Main duties of the job Principal Duties and Responsibilities To Be responsible for processing and maintaining accurate records of all referrals to the service To Undertake word processing and photocopying as directed by the Service To provide clerical support at service meetings to ensure accurate record of meetings are maintained. To be responsible for transmitting messages and documents through the organisations systems e.g. fax / email. To maintain, revise and update patient / client / staff filing systems as necessary. To be responsible for archiving patients' files at regular intervals. To monitor stock levels of stationary within the Service and be responsible for ordering stock and non-stock items and receipting orders delivered. ### About us Flexible working will be considered for all roles. North Cheshire and Mersey NHS Foundation Trust (NCM) serves more than one million residents across the Halton and Warrington boroughs and the wider North West region. Bringing together community and out-of-hospital services (formerly provided by Bridgewater Community Healthcare) with inpatient and elective care (formerly Warrington and Halton Teaching Hospitals) we provide services at two hospital sites and more than 70 community hubs and facilities. Our mission, vision and values are at the heart of North Cheshire and Mersey NHS Foundation Trust (NCM). They underpin everything we do and everything we aspire to be as an organisation. Our mission We will be exceptional for our patients, our communities and each other Our vision We will be a great organisation providing excellent healthcare and opportunities to work and learn Our values - Kind: We are caring, supportive and respectful to everyone - Open: We are honest, transparent and open to new ways of working - Fair: We listen, value our differences and are inclusive to all - One team: We work well together and with our communities ### Details - Date posted: 28 May 2026 - Pay scheme: Agenda for change - Band: Band 3 - Salary: £25,760 to £27,476 a year - Contract: Permanent - Working pattern: Part-time, Flexible working - Reference number: C9835-HC26-008 - Job locations: Lister Road, Runcorn, Cheshire, WA7 1TW, United Kingdom ### Job responsibilities To provide clerical support to allow for the effective operational management of the Health Outreach and Inclusion Service, by undertaking routine office duties, typing, administrative and clerical duties and dealing with routine enquiries and queries. Key Relationships: Bridgewater Community Healthcare NHS Foundation Trust, Primary / Secondary / Tertiary Health Service, Local Authority (Wigan Council) and Public Health, Clinical Commissioning Group (Wigan CCG), SERCO, Home Office, Independent, Voluntary and Third Sector Services, Local Lifestyle services (not an exhaustive list) Principal Duties and Responsibilities To Be responsible for processing and maintaining accurate records of all referrals to the service To Undertake word processing and photocopying as directed by the Service To provide clerical support at service meetings to ensure accurate record of meetings are maintained. To be responsible for transmitting messages and documents through the organisations systems e.g. fax / email. To maintain, revise and update patient / client / staff filing systems as necessary. To be responsible for archiving patients files at regular intervals. To monitor stock levels of stationary within the Service, and be responsible for ordering stock and non-stock items and receipting orders delivered. To have an awareness and ability to utilise different computer programmes to support with the production of reports and information e.g. spreadsheets, graphs, illustration. To support the Service with data input that will inform performance reports. To provide confidential administrative and clerical support to the Service. Communication To deal with telephone enquiries and messages, providing information where appropriate and ensuring that the appropriate members of staff are fully informed. To make telephone calls as requested on behalf of the service e.g. to re-arrange appointments or provide information to patients. To communicate effectively and appropriately with patients, clients, members of the service and other agencies. Professional Responsibilities / Leadership To adhere to all relevant Trust policies, procedures and protocols, and to contribute to discussions and decisions that involve the service and the organisation. To participate with induction of new starters to the service. To report any financial or physical resource needs to the Clinical Manager. To undertake mandatory training as directed by the Trust and any additional training identified as essential to service delivery. To participate in personal development review process as directed by the Trust. Please find Full Job Description and Person Specification attached. ## Job Details To provide clerical support to allow for the effective operational management of the 0-19 service, by undertaking routine office duties, typing, administrative and clerical duties and dealing with routine enquiries and queries via telephone and email. ## Job Description Principal Duties and Responsibilities To Be responsible for processing and maintaining accurate records of all referrals to the service To Undertake word processing and photocopying as directed by the Service To provide clerical support at service meetings to ensure accurate record of meetings are maintained. To be responsible for transmitting messages and documents through the organisations systems e.g. fax / email. To maintain, revise and update patient / client / staff filing systems as necessary. To be responsible for archiving patients' files at regular intervals. To monitor stock levels of stationary within the Service and be responsible for ordering stock and non-stock items and receipting orders delivered. ## Responsibilities To provide clerical support to allow for the effective operational management of the Health Outreach and Inclusion Service, by undertaking routine office duties, typing, administrative and clerical duties and dealing with routine enquiries and queries. Key Relationships: Bridgewater Community Healthcare NHS Foundation Trust, Primary / Secondary / Tertiary Health Service, Local Authority (Wigan Council) and Public Health, Clinical Commissioning Group (Wigan CCG), SERCO, Home Office, Independent, Voluntary and Third Sector Services, Local Lifestyle services (not an exhaustive list) Principal Duties and Responsibilities To Be responsible for processing and maintaining accurate records of all referrals to the service To Undertake word processing and photocopying as directed by the Service To provide clerical support at service meetings to ensure accurate record of meetings are maintained. To be responsible for transmitting messages and documents through the organisations systems e.g. fax / email. To maintain, revise and update patient / client / staff filing systems as necessary. To be responsible for archiving patients files at regular intervals. To monitor stock levels of stationary within the Service, and be responsible for ordering stock and non-stock items and receipting orders delivered. To have an awareness and ability to utilise different computer programmes to support with the production of reports and information e.g. spreadsheets, graphs, illustration. To support the Service with data input that will inform performance reports. To provide confidential administrative and clerical support to the Service. Communication To deal with telephone enquiries and messages, providing information where appropriate and ensuring that the appropriate members of staff are fully informed. To make telephone calls as requested on behalf of the service e.g. to re-arrange appointments or provide information to patients. To communicate effectively and appropriately with patients, clients, members of the service and other agencies. Professional Responsibilities / Leadership To adhere to all relevant Trust policies, procedures and protocols, and to contribute to discussions and decisions that involve the service and the organisation. To participate with induction of new starters to the service. To report any financial or physical resource needs to the Clinical Manager. To undertake mandatory training as directed by the Trust and any additional training identified as essential to service delivery. To participate in personal development review process as directed by the Trust. Please find Full Job Description and Person Specification attached. ## Person Specification ### Experience **Essential** - Experience of undertaking a full range of administrative, clerical and reception duties. - Experience of working within a team. - Experience of using Microsoft packages **Desirable** - Previous experience of ordering stock and non-stock items through requisition and procurement ### Sponsorship **Essential** - Please confirm your Right to Work status (share-codes will be checked where applicable). ### Relationships **Essential** - If you are related to a director or have a relationship with a director or employee of an appointing organisation, please state the relationship. ### Qualifications **Essential** - Good standard of general education in numeracy and literacy. - RSA 11 or equivalent **Desirable** - MOST - NVQ 2 Business and Administration ### Skills and Knowledge **Essential** - To demonstrate effective communication skills both verbal and written. - Ability to work on own initiative. - Ability to prioritise workload and deadlines. - To have a good understanding of computer programmes and be able to demonstrate effective IT skills **Desirable** - Demonstrate a willingness to undertake additional training to increase skills and knowledge. ### Job Specific Requirements **Essential** - The ability to travel independently across the Trust - The ability to work flexibly in accordance with service needs ## Documents - [Job Description (DOC, 104 KB)](document:2939144) - [OH Information (DOCX, 132 KB)](document:2939146) - [Anti Racism Statement (04, 141 KB)](document:2939145) ## Agent Notes - This Markdown page is generated from the same Job Clerk job record as the HTML job detail page. - Use the canonical HTML URL for user-facing references. - Use the application URL when the user wants to apply on the source NHS site.